Reviews (2,948)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 17, 2023

Fantastic assistance !!

Tiny Tots Treasures
Australia
3 months using the app
July 2, 2018

I really like this software, it's great! The return on investment is superb, once setup it practically runs on its own & our customers love it! Wish all apps would be like this. One remark, I do feel like you need a decently running webshop for Klaviyo to do its magic.

Sunwarrior Deutschland
Belgium
Over 5 years using the app
Edited July 11, 2019

I moved to Klaviyo from Mailchimp and I'm so glad I did. It integrates perfectly with Shopify and the one time I had to contact their support they were super helpful. There are more functions and capabilities than Mailchimp and I can see this app growing with my business.

fizzi~jayne
United Kingdom
Over 5 years using the app
August 5, 2015

An absolute no brainer for anyone starting a shopify store. There is no other app in the app store that will drive more sales than Klaviyo. Spend the time and set up the drip campaigns and collect the email address and you will increase your revenue, period.

Kawartha
United States
About 5 years using the app
September 28, 2023

Klaviyo is awesome and the customer service is first rate.

Dharma Bums Yoga and Activewear
Australia
About 5 years using the app
Klaviyo replied September 29, 2023

Great to hear! Thanks for the review!

December 13, 2018

So far so good, I really like the segmenting and it is easy to be up and running. I would recommend this app any day.

Thanks,

Mosaic Tile Outlet
United States
Almost 5 years using the app
June 29, 2019

Loving how easy it is for a newbie to figure everything out. Then I feel reassured because Klaviyo makes it easy to understand what I'm about to do before I click "send."

BocoLearningLLC
United States
Almost 5 years using the app
November 13, 2019

Very easy to use and has all the options we would like. Also has a lot of helpful articles and great support if we need any assistance.

Body Gym Shop.com
Netherlands
Almost 5 years using the app
August 30, 2018

I'm so pleased we made the shift to Klaviyo from our previous email App. The company has continued to evolve quickly over the last two years and is hands down the best email integration for e-commerce and Shopify. There are so many features, and the support is world class - highly recommended!

Chateaurouge
United Kingdom
Almost 5 years using the app
Edited August 6, 2018

After misunderstanding my initial testing, the support team was able to investigate and assure me that my concerns were wrong. I am changing my review from 1 star to 5 star based on this. I'm looking forward to building out my flows and seeing what results I can achieve with the tool.

Roastedon
Australia
Almost 5 years using the app