Reviews (2,988)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 25, 2020

It's a well-designed marketing application unlike any I've used. It's definitely worth the try for the flow automation alone!

Prayers Planner
United States
Over 3 years using the app
March 15, 2016

This app is awesome. The best eMail Marketing software for eCommerce, period.

Bouledogue Avenue
United Kingdom
Over 3 years using the app
August 12, 2021

We're using this app mainly to grow our subscriber list, and we absolutely love how intuitive and simple the system is.

ARDO Australia
Australia
Over 3 years using the app
June 2, 2022

Best in class. So much you can do. Does cost more to implement and support but seems to be the only way to go.

Adoratherapy.com
United States
Over 3 years using the app
December 12, 2021

I use this app for email marketing and email acquisition. It's great once you know how to use it. They only thing I had an issue with was actually learning how to use it and understanding the tools, which is a lot!! Nice to have a tutorial.

Oya Luxe
United Kingdom
Over 3 years using the app
April 29, 2021

Klaviyo's user interface is easy to use, which is a refreshing change from other web-based systems. And I especially love their pre-fabricated flows.

PURE-MSK
United States
Over 3 years using the app
August 17, 2023

We've been using Klaviyo for a few years and it's awesome. It's fairly easy to use and for anything that we struggle with, their support is fantastic. We recommend this app for anyone looking for detailed analysis of the behavior of their customers on their mailing list.

Spice Pots
United Kingdom
About 3 years using the app
Klaviyo replied August 18, 2023

Thanks for the review and for your loyalty!

November 25, 2021

Super handy App for email marketing and very user friendly. Love the analytics that it provide. Congrats for a great app.

The Cork Collection
Portugal
About 3 years using the app
February 8, 2021

Love the app! Its just amazing and its so simple to usw. Started couple weeks ago and already my favorite app

2-FITT
Germany
About 3 years using the app
March 10, 2020

Fantastic for email marketing and SMS. Great deliverability, love the flows that you can set up. Klaviyo accounts for about 30% of our revenue. The team is also fantastic - they're always looking to improve and actually speak to their customers about what they like, don't like etc. Cannot recommend them enough.

Nooks
Canada
About 3 years using the app