Reviews (2,948)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

July 29, 2018

I am new to email marketing and I am very happy that Klaviyo is on my side! Easy to use platform for those just learning the ropes; advanced enough for the big players in eCommerce. Thank you Klaviyo for helping my store succeed!

Kikaboo Shop
Canada
Almost 5 years using the app
March 1, 2019

Just migrated our lists from Mailchimp and the setup process has been a breeze. Much deeper analytics and segmentation capabilities. Really looking forward to seeing what we can do with more email power!

Kissy Games
United States
Over 4 years using the app
February 25, 2014

I was a little skeptical at first glance because of the price tag of Klaviyo, but do yourself a favor and spend the time to check out this Email Service and Analytic's Provider. The ability to trigger emails based off of Shopify events is invaluable. If you set up the right Auto-Responders, you will be making much more money then you are spending with Klaviyo.

A big plus is the support at Klaviyo is top notch. They will spend the time and walk you through industry best practices and make sure you are fine tuned with your campaigns.

No brainer!

Waves Gear
United States
Over 4 years using the app
January 3, 2015

How do you give more that 5 stars to a product? Klaviyo has blown our email marketing out of the water.

→ Helps us easily segment our list
→ Such Simple Shopify & External Integrations
→ Simple Email Campaign and Flow Setup
→ They have templates to help you get your ecommerce store up and running

If you want to take your email marketing to the next level... I can't stress that you start running on the Klaviyo platform!

Thanks guys!

-The Team @ BeardFriendly.com

BeardFriendly USA | Buy Beard Oils Online
United States
Over 4 years using the app
February 24, 2014

Hands-down the best email marketing software we've ever used. Klaviyo not only makes the user experience simple enough for anyone in our company to use, but the analytics have allowed us to make decisions that increase our revenue immediately. If you haven't started using this yet, you are leaving money on the table.

Fortified Bicycle Alliance
United States
Over 4 years using the app
November 9, 2022

Not only does Klaviyo have a very high level of functionality and analytics capability, I have always found the live support team to be extremely patient and helpful when I need to troubleshoot an issue. They really know their stuff and help walk you through any difficulties. Always a great experience.

Nyssa
United States
Over 4 years using the app
June 18, 2020

Most amazing app for Shopify. Full stop. And a great customer support too! Our business operates across 3 different countries and we found it super easy to migrate campaigns/flows/templates, etc. Well done, Klaviyo. Wish we had discovered you 2 years earlier! Mike D. (Co-founder Moving Beans)

Moving Beans
United Kingdom
Over 4 years using the app
May 9, 2021

Gamechanger - has double our sales and increased customer satisfaction tenfold. Way better than Mailchimp.

Great Northern Larder
Ireland
Over 4 years using the app
October 2, 2018

I love the automation this offers! I can set up my email flows and campaigns and not worry about it! I like the dashboard so I can get a glimpse of what has happened since my last login.

Brew Lucky
United States
Over 4 years using the app
Edited November 1, 2019

Real good app, love it, easy and amazing results. Update: Nov 2019 - Just upgraded to $25 a month, I just sent my 1st email to 417 people, this app is a must have, if you have members signing up for email marketing then you need to send out amazing looking emails using this app, it's going to pay for it with your 1st sale probably. I love it, super easy to use and fun!!

Helenskinz Online Nz
New Zealand
Over 4 years using the app