Reviews (3,270)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

March 20, 2024

Brilliant support for any integration issues

Chelleon
United Kingdom
About 1 month using the app
August 5, 2024

Good plug in. Will continue trying! Will take a try on all the features.

shewearing
China
About 1 hour using the app
May 23, 2024

Simply the Best!

Annapolis Creed Store
United States
28 days using the app
May 20, 2024

Extremely helpful Customer Service Team

s1ck-shop
United States
16 days using the app
October 27, 2024

ty

Gate Of Heaven
Israel
About 8 hours using the app
June 28, 2024

it good to use and very affordable

Craft Life
Norway
About 1 month using the app
February 1, 2025

Gettting too expensive

Japanese Taste DEV
Japan
Klaviyo replied February 3, 2025

Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times.

If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.

July 16, 2024

Yes, I recommend it to every business

GBAStar
United States
3 months using the app
July 2, 2024

Exceptional support and prompt attention

Seekers Men's Jewelry
Spain
Almost 7 years using the app
June 18, 2024

A lovely and professional work flow

jstore
United Kingdom
About 1 month using the app