Reviews (2,458)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its impact on revenue and customer engagement, praising its automation, segmentation tools, and seamless Shopify integration. The intuitive interface and detailed analytics are key features, alongside responsive and knowledgeable support. Additional resources like documentation and webinars are valued for helping new merchants navigate the platform effectively, making it a top choice for enhancing e-commerce operations.

September 17, 2021

Love using Klaviyo for our business, great connect w/ Shopify as well! Really like how easy it is to create segments of our audience to send the best information to each person possible.

Love Sweat Fitness
United States
Over 2 years using the app
Edited April 22, 2019

Email marketing is our primary source of revenue. We used a primate before and had moderate success. But Klaviyo took us to another level. Thanks for SHOWIN ME THE MONEY!!

COREGAMI
United States
Over 2 years using the app
December 13, 2023

WENDY WAS WONDERFUL!!!!

Lillie & Lilah
United States
Over 2 years using the app
November 9, 2018

I am ussing it to set al my customer journeys. It works awesome. Better than expected. Great app, so definitely try it

The Qualis
Chile
Over 2 years using the app
January 17, 2024

I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!

ZENZ Organic Products (DK)
Denmark
Over 2 years using the app
Klaviyo replied January 23, 2024

It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or ...

November 20, 2018

User friendly, no tricks. It is allowing us to reach more potential customers and to organize and plan the emails in a constructive way.

Splashy McFun
United States
Over 2 years using the app
March 26, 2024

Love this tool. I come from a B2B background using much more complicated MAPs, and Klaviyo's ease of use and abilities are refreshing. It is absolutely perfect for B2C.

And a huge shoutout to the Support team. Rarely have I seen a support representative actually get in my tool and code things out for us, making our lives so much easier. Thank you (you know who you are).

SEEN
United States
Over 2 years using the app
Klaviyo replied April 3, 2024

Hey, thank you so much for this review. We really strive to provide the best platform and top notch support!

May 18, 2022

I have been using Klaviyo for a few years and love it. I have set up campaign templates for my newsletters, sales & promotions, and announcements. I have also loved how easy the automated workflows have been, and the reporting of the system. Lastly, I have always been able to reach the Klaviyo support team any time I have a question!

Propello Life | The Best Natural Supplements
United States
Over 2 years using the app
May 9, 2023

Great integration with Shopify. Super easy to set up and use. I moved over from MailChimp a few years ago and really happy with it.

LOBOCKI
Australia
Over 2 years using the app
October 20, 2022

We absolutely love using Klaviyo. It has been a game-changer. The support is really helpful, and we also enjoy attending the master classes.

Kent Brushes
United Kingdom
Over 2 years using the app