Reviews (2,993)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

July 3, 2018

I have been using Klaviyo for two years now and I am very happy about the decision. Not only is it possible to make all emails the way I want them to be, but Klaviyo has also done an excellent job with GDPR. But most importantly, we can send our emails to very specific target groups. The targeting options are super detailed, which I think is great and decisive for my decision to work with Klaviyo. The only disadvantage: Since we have two shops, we pay a relatively high price for the subscriptions.

Fresh To Order Cosmetics
Switzerland
About 3 years using the app
July 12, 2016

Love it! It's the perfect way to be in contact with your costumers and potencial ones. Easy to use. Recommended 100%

Rue Lolita
Spain
About 3 years using the app
October 5, 2020

I've been using klaviyo for some now and I'd give it only 3 stars.. up until today is when I FINALLY realized it's full potential and now I'm in heaven. I probably should have taken training on this, but it all worked out!! I will be using this all the time now. I was even thinking about making a switch, NOT NOW!! love me some klaviyo.

Financial IQ, LLC
United States
About 3 years using the app
March 14, 2021

Uso la aplicación desde hace tiempo, la he incorporado en varias tiendas, fácil de usar, eficiente y poderosa, quisiera tener más tutoriales en español.

Calzados Uriel
Colombia
About 3 years using the app
August 13, 2021

Great APP, definitely recommended. Many step-by-step guides on how to start email marketing from scratch!

Dezaart
Greece
About 3 years using the app
September 7, 2019

Switched from Mailchimp and so far it seems to outbrain the little monkey by quite a bit. Love the visual email automation flows and the pre-filled segments of ALL of my contacts (subscribers or not).

VertiBrace™
United States
About 3 years using the app
October 16, 2022

Klaviyo is the best email and sms automation platform for Shopify. There's no questions about it! We have been able to grow our user base and drive significant revenue during the past year through Klaviyo.

Undrdog Surface Products
United States
About 3 years using the app
February 1, 2023

Switching to Klaviyo from our previous well-promoted but under performing ESP has transformed our email marketing success. Klaviyo provides vastly superior data on every customer, every automation and every campaign, helping us make better decisions and drive greater ROI each month. The support guides are really comprehensive, their team are always quick to provide guidance and the platform is constantly improving. Keep up the sterling work Klaviyo.

Wingback
United Kingdom
About 3 years using the app
Klaviyo replied February 1, 2023

We're so thrilled you're seeing incredible value from Klaviyo! Can you send a note over to feedback@klaviyo.com? We'd love to connect directly and learn more about your success!

March 31, 2017

we've now used this service on two stores and we couldnt be happier, great app, great service.

www.boomcandy.com

Boomcandy
Canada
About 3 years using the app
November 23, 2020

Integrates beautifully with Shopify. I love the tools Klaviyo offers! They are very intuitive and easy to use for people who are not CRM experts!

Champ Outdoor
United States
About 3 years using the app