Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

March 29, 2019

This app is very easy to use and perfect! Great design and save so much time! I like it! Thank you so much!

Ning Bags
United States
Over 3 years using the app
June 26, 2020

Fantastic Email Marketing Manager. This replaced MailChimp immediately once we saw what we were missing out on. The Flows feature makes it incredibly easy to set up automated email campaigns that look fantastic. Integrates with all our desired analytics. Well done Klaviyo!

Meeple Movers
United States
Over 3 years using the app
July 2, 2019

Just made the switch from Mailchimp to Klaviyo, and I'm kicking myself for not doing it sooner. Klaviyo goes hands-down above and beyond what Mailchimp offers, with plenty of pre-made flows and templates to get you started. 100% recommended.

Maverick Coffee Co.
United Kingdom
Over 3 years using the app
December 18, 2020

It does what it says out the box. So much more powerful than any other ESP I've come across and it does genuinely pay for itself almost right away. Happy customer.

Jeremy Loops
South Africa
Over 3 years using the app
April 28, 2023

I have been using this app for long and now I am not able to pay them, to upgrade my plan, we are losing important dates. Emailed them several times with no response.

Diamondrensu
India
Over 3 years using the app
January 29, 2024

Trash email provider. Ruined our deliverability and billed us 300 usd more than the actual bill and when we asked for a refund they just disabled our account and we can no longer send emails to customers.

Personalize Everything
Italy
Over 3 years using the app
September 24, 2016

Great app, its free and allows us to customise the emails our store sends automatically

Saltwood
United Kingdom
Over 3 years using the app
May 11, 2020

So far it works well. We would like to use its features but we don't have enough time yet. As long as the app is free with offering basic features, we still use it instead of paying for other apps but missing the chance to utilize the tool. Good work team!

SmartChoi4U
United States
Over 3 years using the app
February 27, 2024

Their support is state of the art. Hayley was great

SportStylez
United States
About 3 years using the app
March 27, 2018

Klaviyo is a leader in email marketing and has been great addition to my shopify marketing tools.

Pensxpress
United States
Over 3 years using the app