Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

October 4, 2019

I used this app to connect with my list and it does what it mean to do and more plus the coaching is to the "T". It won't let you down. I will recommend it to anyone.

Sensationally Gorgeous
Australia
4 months using the app
November 13, 2019

Very easy to use and has all the options we would like. Also has a lot of helpful articles and great support if we need any assistance.

Body Gym Shop.com
Netherlands
4 months using the app
July 13, 2018

Hands down the best email service provider for eCommerce. Over 70% of our revenue is directly attributable to Klaviyo email flows. They take a bit to set up but once you are up and running its fantastic. Klaviyo drop the mike...

The Smart Punter
Australia
4 months using the app
May 30, 2014

Great app. Highly recommended.

Zasttra.com
South Africa
4 months using the app
April 15, 2020

Me encanto! fácil de usar y muy efectiva!, estoy agradecido con todo el equipo de Klaviyo por que gracias a ellos aumente un 30% mis ventas

Cursos Online MX
Mexico
4 months using the app
February 23, 2015

What a wonderful helpful app, and 5 star support. Thank you

The Soap Shack Baby
United States
4 months using the app
October 7, 2021

Great app! My only complaint is the interface is looking a tad dated and jenky now. Full of wonderful functionality, though! The best app for emails and we are very happy! ^_^ X

ELEMNT.STORE
Australia
4 months using the app
Klaviyo replied October 21, 2021

Hey Fabian and Jake, we're so happy to have you on the platform and excited for your success! If you have specific feedback regarding the interface, we'd love to hear it at feedback@klaviyo.com. Our team is always looking to improve the user experience of the app, so we'd love to hear those details from you.

June 16, 2019

This tool is a fantastic way to automate a really critical aspect of any e-commerce website: its email marketing. I strongly recommend it to anyone looking for a strong, yet affordable email marketing/automation too.

Mero Macho
United States
4 months using the app
September 15, 2021

This app is great for working with Shopify, I only wish that it was a little less technical to use. It can do so many powerful things, but figuring out how to make it do them can be a bit tricky. I'm especially thinking of flows when I say this, if you don't know what a boolean is, then, like me, you might have to have help building your flows. So this is the part that I wish was a little more user-friendly. However, when I couldn't figure it out, Klaviyo's technical help was amazing. They stepped up and simply created the steps I needed them to. In that regard they are TOP NOTCH. And I'm very happy with the automatically created abandoned cart flows, etc. It really is a powerful tool for use with Shopify. Great job!

The Lynnette Bonner Bookstore
United States
4 months using the app
December 25, 2020

Im amazed that is for free. They provide great value for starting entrepreneurs. At the end 250 contacts goes fast, so just consider your AOV and then make a decision

SelfieDeck
Germany
4 months using the app