Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
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Excellent APP and is so easy to use. Truly helps me automate all my emails to my customers. Makes my life easier! Thank you!
Love it, easiest money I ever made on customer retention :D
This is what we want to hear. Thank you for your review.
Best support in the game. Klaviyo support is always there, always trying their best to help you out. They're SUPER competent and it feels like you're talking to actual humans rather than robots. The amount of times I got quick help solving my issues is priceless. I cannot praise the support enough, honestly.
All the things you need, you will find with Klaviyo
The drag and drop feature on both the automated flows and the email template has been very easy to use. Took me a few days to get the full platform all figured out but once I got passed the learning curve it's been awesome. I would definitely recommend Klaviyo to anyone.
Terrible experience with Klaviyo. Not what they used to be. Customer Service took a month to get back to me! 1 MONTH. Can you believe that. They Charged me 3 times the monthly costs (supposedly someone activated this that is not anymore in the account) This should be something only the owner should be able to do! The one who pays the bills. Within hours of getting the charge FOR THE NEXT MONTH, I told them to reverse it. Klaviyo like the bad company they are now (looks like they have to show numbers because they are listed) they didnt care and responded back in a month, that there is nothing they can do.
1. First if you Bill in advance you should refund if someone gets back to you within hours.
2. Only the Account owner should have the power to increase 3x costs.
3. As a serious company you don't need 1 month to answer a customer.
If you can use another Email App. Do yourself a favor and don't use Klaviyo.
We will be definitely switching.
Very good app. Takes a bit of work to set up, but once set up it works beautifully. We're very happy with it and highly recommend it.
Definitely the "gold standard" in e-mail marketing. Klaviyo's automation is top-tier -- it's quite intensive and a little intimidating at first, but the growth team's superb webinars and extensive help resources make it easy to master. Highly recommend Klaviyo!
Love this tool. I come from a B2B background using much more complicated MAPs, and Klaviyo's ease of use and abilities are refreshing. It is absolutely perfect for B2C.
And a huge shoutout to the Support team. Rarely have I seen a support representative actually get in my tool and code things out for us, making our lives so much easier. Thank you (you know who you are).
Hey, thank you so much for this review. We really strive to provide the best platform and top notch support!
I used this app to setup flows and email campaigns! It is very user friendly and my designs came out BOMB!