Reviews (3,145)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

January 15, 2017

I love the automated flows that Klaviyo provides as well as the Shopify email templates. I also love how integrated the Shopify data is from my online store (www.bokksu.com) with this app so can easily track the performance of Klaviyo newsletter campaigns!

Bokksu
United States
Over 7 years using the app
November 20, 2023

Klaviyo has the best customer support!

SIMKHAI
United States
Over 7 years using the app
April 17, 2019

Klaviyo are amazing. We have had it installed for years but kept on the free plan for the longest time. With the pending removal of Mailchimp from Shopify's ecosystem, Klaviyo was there every step of the way in bringing the most out of our marketing automation capabilities.

Our only regret was not starting earlier.

Klaviyo was BUILT for e-commerce and the advanced segmentation, syncing of Facebook Audiences and complex automation flows help get the most out of our marketing efforts.

Klaviyo is easy, allowing for complex thing such as feeds to supply dynamic content that is always up to date, personalisation and other things.

And it just WORKS with Shopify. They do most of the heavy lifting but aren't afraid of you customising its output.

They have our highest endorsement.

Kiana Beauty
Australia
Over 7 years using the app
July 3, 2018

Constant improvements and the friendliest staff and support! Love the constantly updated template library and templates for automated emails.

Smoke Cartel
United States
Over 7 years using the app
March 22, 2023

Klaviyo is hands down the best email service for Shopify - the real-time segments that can be built using all sorts of data points are gold for building out automations.

Empire Skate NZ
New Zealand
Over 7 years using the app
November 14, 2018

Klaviyo is a must have for Shopify stores. They make email marketing incredibly easy and efficient. Segments and lists are easy to create and we love that they automatically sync with FB audiences

Better Way Health
United States
About 7 years using the app
Edited February 16, 2016

Thanks A lot ! Very Good And Easy To Use .
http://the-best-manuals-online.com/

The Service Manual Source
Israel
About 7 years using the app
March 8, 2017

Great app, v easy to use and we were able to get lovely branded email notifications going out to our customers. Great app! https://www.rookrecords.co.uk/

Rook Records
United Kingdom
About 7 years using the app
October 3, 2023

Aaliyah was very, very helpful. Had my issue with a flow sorted in no time.

JLUXLABEL
United States
About 7 years using the app
Klaviyo replied October 5, 2023

Great to hear and thanks for the review!

July 5, 2016

Very happy with Klaviyo. They make it easy to create beautiful HTML emails. We are still using a free version, but the list is growing pretty fast, so we might have to switch to the paid version pretty soon.

Pretty Fireplaces
United States
About 7 years using the app