Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Free plan available. Additional charges may apply.
Rating (4)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Integrates with

Facebook Advertising, Recharge, Zendesk, Swell Rewards, Smile.io, Aftership

Fits seamlessly into

Shopify Flow

Email and SMS marketing platform for ecommerce brands

Klaviyo is an official Shopify strategic partner. Over 65k Shopify brands like Glossier, Osea, and Loeffler Randall use Klaviyo to own their customer data while turning transactions into productive long-term relationships—at scale. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations––which means no more ineffective batching and blasting.

Klaviyo is an official Shopify strategic partner. Over 65k Shopify brands like Glossier, Osea, and Loeffler Randall use Klaviyo to own their customer data while turning transactions into productive long-term relationships—at scale. From the same platform, you can use Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations––which means no more ineffective batching and blasting. more
  • Sync all-time Shopify data––website activity, tags, catalog, coupons, and more
  • Build detailed audience segmentation with predictive analytics
  • Built-in Shopify automations like Back in Stock, Browse Abandon, and Price Drop
  • Get real-time revenue data per automation, campaign, segment, and channel
  • Send dynamic coupon codes for VIPs, delays, abandoned carts, winback, and more

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.

  • Email/SMS campaigns + automated flows
  • Forms & push notifications
  • Segmentation & personalization
  • Predictive analytics & A/B testing
  • + more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

  • All free features
  • No contracts or lock ins
  • Additional chat support

SMS

$5/month

Up to 150 SMS contacts, upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

Free

Free to install

Email free for up to 250 contacts. SMS free for up to 50 SMS contacts.

  • Email/SMS campaigns + automated flows
  • Forms & push notifications
  • Segmentation & personalization
  • Predictive analytics & A/B testing
  • + more

Email

$20/month

Up to 500 contacts, upgrade as you grow.

  • All free features
  • No contracts or lock ins
  • Additional chat support

SMS

$5/month

Up to 150 SMS contacts, upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1658 reviews
Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
Edited January 18, 2023

Update! Changing this rating from 1 star to 4 because their customer service was TOP NOTCH! Thankfully the reviews about their customer service being "non-existent" were not the case for me. I was VERY impressed with how quickly and attentive they were to my issue.

I was locked out of this app with no notice. On the login page Klaviyo says they will send a code to my email, but no code every arrives. I have used Klaviyo for almost a year with no issues, but this started on 1/16/23. I just read all the one star reviews, and this seems to be a very common issue. Hoping that customer service isn't as bad as everyone says it is.

Gun Cat
United States
Time spent using app: Over 1 year
January 17, 2023

Even the free plan offers a lot of opportunities for stores which are just starting. There is room for improvement in terms of speed and usability, but all in all a great programm for email marketing and basic crm.
Flo - kluuf.com

Kluuf
Germany
Time spent using app: 10 months
January 17, 2023

i cant get access to my account due to two factor authorization- they tell me they emailed my account to verify but i never get an email - i have tried to contact them but no response- to get access to chat to talk to them directily you have to pay the subscription price- if this was a scam to get people to pay the subscription i wouldnt be surprised

Stephanianalahart
United States
Time spent using app: 6 months

About this app

Launched

September 20, 2012

Languages

English

Integrates with

Facebook Advertising, Recharge, Zendesk, Swell Rewards, Smile.io, Aftership

Fits seamlessly into

Shopify Flow

Built by Klaviyo

About Klaviyo

4 average rating

10 years building apps for the Shopify App Store

Support

Send a message

support@klaviyo.com

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