Klaviyo: Email Marketing & SMS

Name: Klaviyo: Email Marketing & SMS
Brand: Klaviyo
Rating: 4.5 (2330 reviews)

Pricing: Free plan available
Rating: 4.5 (2,330)
Developer: Klaviyo

Grow faster and more efficiently with email, sms, reviews and more. Powered by your customer data.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 350+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Use data from Shopify and other apps – web activity, tags, catalog, coupon codes
Create segments and triggers using complete historical and real-time data
Use omnichannel templates for Welcome, Back in Stock, Abandon, Price Drop & more
Get real-time revenue data per automation, campaign, segment, and channel
Send personalized Email and SMS flows & campaigns. Collect & publish reviews.

Highlights: Popular with businesses in United States; Works with the latest themes

Campaign types

Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Follow-up emails, Forms, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Push notifications, SMS campaigns, Subscriptions, Upsell emails, Welcome emails, Win-back emails

Managing campaigns

A/B testing, AI generation, Analytics, APIs and webhooks, Automations, Bulk editing, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Templates, Tracking, Triggers and rules

Launched

September 20, 2012

Languages

English

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

Sync Shopify data–tags, catalog, coupons
Templates for Email/SMS
Forms & push notifications
Segmentation & personalization
A/B testing
+more

SMS

$15 / month

Up to 1250 SMS/MMS credits. Includes carrier fees. Upgrade as you grow.

Library of multi-channel automated flows
Smart Opt-In, keywords and forms
SMS AI
2-way conversations
Customizable reports and attribution

$20 / month

251-500 contacts. Upgrade as you grow.

All free features
Branding removal
All AI features
Mobile push
No contracts or lock ins, cancel anytime
24/7 email and 24/5 chat support

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

Sync Shopify data–tags, catalog, coupons
Templates for Email/SMS
Forms & push notifications
Segmentation & personalization
A/B testing
+more

SMS

$15 / month

Up to 1250 SMS/MMS credits. Includes carrier fees. Upgrade as you grow.

Library of multi-channel automated flows
Smart Opt-In, keywords and forms
SMS AI
2-way conversations
Customizable reports and attribution

$20 / month

251-500 contacts. Upgrade as you grow.

All free features
Branding removal
All AI features
Mobile push
No contracts or lock ins, cancel anytime
24/7 email and 24/5 chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,330)

Overall rating

4.5

Counts per rating level

77% of ratings are 5 stars
1.8K
6% of ratings are 4 stars
143
2% of ratings are 3 stars
49
2% of ratings are 2 stars
49
13% of ratings are 1 stars
302

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

May 14, 2024

I love this app. It is probably one of my most used app that I pay for. It seamlessly integrates with shopify. I have seen my business grow with consistent campaign emails.

Probably the best digital marketing tool out there.

A little expensive for a small business, but when you learn how to use everything it has to offer, its totally worth it!

KuboandLucy Stationery Co

United States

Over 2 years using the app

May 31, 2024

I've been using Klaviyo since the dark ages of mailchimp and cannot recommend it highly enough. The segmentation and learning capabilities are unparalleled, and I've increased my client's revenue by 3-5x every time we create email campaigns and improve automations.

Reed'sInc

United States

About 4 years using the app

May 23, 2024

Great online support! Friendly, helpful, always have solutions and screen grab images/pictures to help you through the problem solving or solution. We've been using Klaviyo for 2 years now and new updates, Reviews feature and SMS features are terrific. We also love the Flows/Segmentation of the Database and more...well done Klaviyo keep up the good work for small businesses in eCommerce and helping us.

Silvermaple Boutique

Australia

Almost 2 years using the app