Klaviyo: Email Marketing & SMS

Name: Klaviyo: Email Marketing & SMS
Brand: Klaviyo
Rating: 4.1 (1981 reviews)

Free plan available

Rating (4.1)

Reviews

1,981

Developer

Klaviyo

Robust customer profiles with unified event and shopping data

Segment builder featuring order and site event data

Built-in email and sms automation templates

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Grow faster and more efficiently with email, sms, reviews and more. Powered by your customer data.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 300+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Use data from Shopify and other apps – web activity, tags, catalog, coupon codes
Create segments and triggers using complete historical and real-time data
Use omnichannel templates for Welcome, Back in Stock, Abandon, Price Drop & more
Request, capture, and publish product reviews with timely, automate email & SMS
Get real-time revenue data per automation, campaign, segment, and channel

Email marketing features

Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Follow-up emails, Forms, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Push notifications, SMS campaigns, Subscriptions, Upsell emails, Welcome emails, Win-back emails
Managing campaigns: A/B testing, AI generation, APIs and webhooks, Analytics, Automations, Bulk editing, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, SMS capture list, Segmentation, Tagging, Targeting, Templates, Tracking, Triggers and rules

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

Sync Shopify data–tags, catalog, coupons
Templates for Email/SMS
Forms & push notifications
Segmentation & personalization
A/B testing
+more

SMS

$15 / month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

$30 / month

501-1,000 contacts. Upgrade as you grow.

All free features
No contracts or lock ins, cancel anytime
24/7 email and 24/5 chat support

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

Sync Shopify data–tags, catalog, coupons
Templates for Email/SMS
Forms & push notifications
Segmentation & personalization
A/B testing
+more

SMS

$15 / month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

Library of multi-channel automated flows
2-way conversations
Customizable reports and attribution
SMS opt-in forms

$30 / month

501-1,000 contacts. Upgrade as you grow.

All free features
No contracts or lock ins, cancel anytime
24/7 email and 24/5 chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,981 reviews

Overall rating

4.1

Counts per rating level

73% of ratings are 5 stars
1.4K
7% of ratings are 4 stars
138
2% of ratings are 3 stars
48
3% of ratings are 2 stars
52
15% of ratings are 1 stars
296

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.