Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Free plan available
Rating (4.1)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Works with

Shopify Flow, Facebook Advertising, Recharge, Swell Rewards, Smile.io, Aftership, Typeform

Grow faster and more efficiently with email, sms, reviews and more. Powered by your customer data.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 300+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 300+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login. more
  • Use data from Shopify and other apps – web activity, tags, catalog, coupon codes
  • Create segments and triggers using complete historical and real-time data
  • Use omnichannel templates for Welcome, Back in Stock, Abandon, Price Drop & more
  • Request, capture, and publish product reviews with timely, automate email & SMS
  • Get real-time revenue data per automation, campaign, segment, and channel

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

  • Sync Shopify data–tags, catalog, coupons
  • Templates for Email/SMS
  • Forms & push notifications
  • Segmentation & personalization
  • A/B testing
  • +more

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

Email

$30/month

501-1,000 contacts. Upgrade as you grow.

  • All free features
  • No contracts or lock ins, cancel anytime
  • 24/7 email and 24/5 chat support

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

  • Sync Shopify data–tags, catalog, coupons
  • Templates for Email/SMS
  • Forms & push notifications
  • Segmentation & personalization
  • A/B testing
  • +more

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

Email

$30/month

501-1,000 contacts. Upgrade as you grow.

  • All free features
  • No contracts or lock ins, cancel anytime
  • 24/7 email and 24/5 chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,907 reviews

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust email marketing and SMS features, including sign-up incentives, shopping funnel redirects, and newsletters. It's praised for its seamless Shopify integration, user-friendly interface, and responsive customer support. The app's email builder, segmentation, and automated flows are powerful tools, while its analytics and training resources provide valuable insights. Despite some concerns about pricing, many merchants find the cost justified by the features and support offered.

December 13, 2023

I just want to write an extra recommendation here - not only is Klaviyo a PHENOMENAL, easy to use and learn, super powerful marketing tool with intuitive clean UX, but their CUSTOMER SUPPORT is fantastic. I just got off a chat with someone that went into our site's code and found the bug - on our site - that was interfering iwth the popup. Last night, someone stayed with me for over 2 hours while he coached me through a variety of features I was learning. I feel like this is unheard of these days. Love Klaviyo!

Yogo
United States
Over 3 years using the app
January 17, 2024

I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!

ZENZ Organic Products (DK)
Denmark
Over 2 years using the app
Klaviyo replied January 23, 2024

It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!

January 23, 2024

You get what you pay for! I had another email service for months that I never used, but I have found Klaviyo to be much easier to figure out (as a solo business owner doing everything myself) and feel confident I’ve created a solid avenue of sales and email contact with customers through this app. I’m sure there is so much to learn, but if I ever have questions a helpful and thorough support team member is always there to help walk me through the issue and solve it. Definitely an essential app for my business

Propagation Diaries
United States
About 1 year using the app
Klaviyo replied January 30, 2024

We're thrilled that Klaviyo has become an essential tool for your business. It's great to hear that our app has empowered you as a solo business owner. We're here to support you, and it's fantastic to know our team has been helpful and thorough in assisting you. If there's anything else you need, we're here for you!

About this app

Launched

September 20, 2012

Languages

English

Works with

Shopify Flow, Facebook Advertising, Recharge, Swell Rewards, Smile.io, Aftership, Typeform

Built by Klaviyo

About Klaviyo

4.1 average rating

11 years building apps for the Shopify App Store

225 Franklin St, Floor 10, Boston, MA, 02110, US

Support

Send a message

support@klaviyo.com

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