Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to import reviews from various platforms, enhancing brand credibility. The customer support is praised for its swift responses and problem-solving approach. Merchants find the app easy to use and appreciate its customization features. Key features include automated post-purchase review request emails, auto-publishing of high-rated reviews, and displaying reviews on product pages. Some merchants reported increased sales due to the social proof from reviews. The app also allows sending discount codes to customers who leave a review and retrieving reviews from past transactions.

June 1, 2016

They have a hands on customer support team which is nice. They will help you with resolving any issues. The cost is very reasonable compared to other review apps. There are some minor bugs here and there, but it seems as though they are working to resolve them and will offer any assistance needed. If you are looking for a way to grow your online credibility at a fraction of the cost, this app is worth the consideration.

Theliftjewelryshop
United States
Almost 3 years using the app
December 10, 2013

Absolutely THE best app I have added to my Shopify store. From the ease of sending out requests for Kudos to the Dashboard's WIDE array of personalizing options so you can really make this addition perfectly fit the flow of your site!!! Amazing customer service! Amazing! Seriously. Love this app's ability to allow you to shift reviews around so the same ones aren't popping up with each visit to your page--how cool! Too many little details to list here-->so just let me say, if you're wondering if you should--don't! Just click that GET APP button there at the top! You'll be SO SO happy you did!!

Lovebuttons
Canada
Almost 3 years using the app
Edited October 6, 2017

10-6-17 I am happy to report that after my last review update, Cheryl reached out to me immediately and they are working on the issue. So thankful the wonderful KB service we've always received has returned, and was only caused by a misplaced email. :)

Edited 10-4-17 Downgrading my review. After several happy years with this app, problems arose in Aug of 2017 that are not being dealt with. Facebook reviews (a very important part of our marketing)are no longer being displayed and they look like ads instead of reviews. I notified Cheryl on Aug 23. Received a response right away that the tech team would investigate. I again emailed one month later on Sept 22 and have received no response nor resolution to the problem. It is now 10-4 and I feel like Kudobuzz has abandoned us, yet they keep charging us. I can no longer recommend this company unless/until this issue is straightened out. I don't know what is causing such a drastic change in customer service, but it doesn't bode well for the future of this app. I sure hope they're not about to pull the plug on it.

(Original review)I have been using the paid version of this app for almost 2 years now and have found Cheryl to be quick to respond to issues and provide support. It is updated regularly and has been a great help in getting our customers to provide reviews.
Update 11-16-16 I continue have a great experience with this app, and receive magnificent support from Cheryl. It is one of the few apps that is REALLY worth its price.

Petshow
United States
Almost 3 years using the app
July 8, 2014

Great app. Testimonials and reviews are designed in a easy to use system.

I've tried many others on the app store and this is by far the best.

I had a few technical issues and was rectify promptly by the support team (Thanks Kena).

Highly recommended...

Überbartools™
Australia
Almost 3 years using the app
August 15, 2016

I have to say I am presently surprised! This is very easy to install/manage and Kudobuzz customer service is incredible!! I've had the pleasure of wording with Cheryl, She's AMAZING! She's so helpful and responds back to your questions right away. It truly feels like she is just as invested in my website as I am. Thank you for all the help Cheryl, Kudobuzz is highly recommend!

Shopjford
United States
Almost 3 years using the app
August 26, 2021

I needed to switch my reviews form Wix over to Shopify and Naana was a great help to me & my company! Im very satisfied with Kudobuzz. Cheers to year 2 using them

Kindred Spirit Candle Company
United States
Almost 3 years using the app
July 8, 2015

I'm technically challenged, so I am pleased to say that Selom and the Team at Kudobuzz have gone above and beyond the call of duty to help me out. No doubt I'm not easy to deal with and they have supported me kindly and politely. Support means more than features when you're just starting out with Shopify. Well done Kudobuzz, thanks heaps.

Slater Chartered Accountants
New Zealand
Over 2 years using the app
March 10, 2016

cheryl is amazing - able and happy to help however she can! great product and amazing customer service!!

Karma Calendar
United States
Over 2 years using the app
October 28, 2016

Love it and the support that we get from them. Our reviews have helped us grow immensely and Kudobuzz has an easy to use app that looks tailor-made for our site. Our customers tell us that they like reading the reviews and don't find it cumbersome to post their own review.....Perfect!
W.
Wallis Reid Jewelry

Wallis Reid Jewelry
United States
Over 2 years using the app
Edited March 14, 2017

A great app with an earnest and helpful team that goes above and beyond!

Super Dread Shop
United Kingdom
Over 2 years using the app