Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

October 9, 2022

the app works well, live chat is great to save time looking for things, they reply really quickly. 100% recommend.

ForeverPhotos
United Kingdom
3 months using the app
Edited January 7, 2021

Thanks for the much-needed tool for my store... It's great to have product reviews with images to cater to the audience.

fyxdealz
United States
3 months using the app
Smartify Apps replied January 10, 2021

Thank you for your review! We're constantly working on improving our product and we value your feedback.

April 8, 2022

This is the best app! support works very well! They respond immediately and help with setup) Thank you!

FIT Home Training
Israel
3 months using the app
Smartify Apps replied June 8, 2022

Thank you so much for your feedback, we are thrilled to know that our support team app was able help you with your questions 💙 Have a nice day!

January 28, 2021

Great app. Thank you so much for it. My shop looks so good with it, hope the sales will rise and my customers will be pleased

AMASSINI
Germany
3 months using the app
Smartify Apps replied January 28, 2021

Thank ...! I really appreciate your review. We are so glad to hear that our app adapts your needs because customer satisfaction is always our 1st priority.

August 29, 2020

Thank you, it's very simple to use!
I can add, edit and delete the reviews individually.
However some translation may not work that needs to improve.

Sussan Queen
Australia
3 months using the app
February 11, 2021

Tried a few apps, this one is easily the best and just plain works. The reviews actually import without an error.

Bambelinas
United Kingdom
3 months using the app
Smartify Apps replied February 12, 2021

Thank you for rating us 5*! We are very happy to hear that you are enjoying LAI AliExpress Reviews. <3

April 24, 2023

Muito bom com ótimo suporte! Não preciso ficar preocupado por não saber fazer algo, porque há sempre um suporte disponível pronto para ajudar e fazer os serviços para você. Muito obrigado por tudo!

Revso Store
Portugal
3 months using the app
Edited November 12, 2020

great customer service loved it, they customised it according to my need, i would highly recommend anyone who want to import good quality reviews. So lucky to have all premium features :)

All Things Trendy
Canada
3 months using the app
Smartify Apps replied November 25, 2020

Thank you for your review. We're so happy to hear you had a positive experience with our customer service! We'll definitely let them know.

Edited May 30, 2022

good service from them appreciate their works and they do some flexible essential for merchants and them good in this review space and their agent Jillian handle us correctly

Aclosy
India
3 months using the app
Smartify Apps replied June 7, 2022

Thank you for taking the time to leave a review. We're happy to hear that Jillian and the team were able to get you up and running smoothly 💙 Cheers!

October 6, 2021

Buscaba una aplicación para ayudarme a integrar reseñas de los clientes, me funcionó de forma genial y sencilla, el servicio al cliente es fantástico, hablé con una operadora llamada Janice y fue extremedamente amable y me ayudó en todo, estoy muy contenta

no se que regalar
Spain
3 months using the app
Smartify Apps replied October 7, 2021

Dear No Se Que Regalar,

This is Janice from the support team. I was so motivated by the story that you shared with me through the support process. Thank you very much for leaving a great review for my team. I cannot wait to see you again ~ Have a wonderful day! ❤️