Reviews (2,079)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective customer support, with team members like Emily, Parker, and Alena often praised for their assistance. It offers robust customization options for seamless branding integration and supports importing reviews from platforms like Amazon and AliExpress, enhancing store credibility and sales. The app is also noted for its reliability and reasonable pricing, making it a good value for the investment. Customer support is highlighted for quick and effective issue resolution, boosting merchant satisfaction.
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I've just started using this app, and I must say it's outstanding compared to other review apps. While the design aspect is subjective, I won’t dive too deep into that. However, it’s worth mentioning that you can easily customize colors and finer details without any coding.
One major advantage this app has over many others is the ability to edit specific parts of a review. Most review apps allow you to remove inappropriate reviews entirely, but this app lets you delete only the inappropriate sections, which helps you manage customer privacy more effectively.
The best part, though, is the customer support. Given the wide range of features, I often reach out through chat, and they always respond promptly and solve my issues thoroughly.
I had a fantastic experience with Jillian from LAI Product Reviews! Her support was outstanding—quick, professional, and friendly. She made sure everything was handled smoothly and followed up to ensure I was satisfied. It's clear that customer service is a top priority for the LAI team.
If you're looking for a reliable reviews app with excellent support, I highly recommend LAI Product Reviews. The experience exceeded my expectations, and I'm confident it will do the same for you!
Fantastic App and Outstanding Customer Support!
This review app is incredibly easy to use and meets all my needs perfectly. Managing the reviews for my products and displaying them on my store has never been easier! What stood out the most was the amazing support I received from Alena, one of their customer service representatives. I had a few issues with the setup, and Alena was incredibly patient and professional throughout the entire process. She helped resolve my concerns quickly and efficiently, making sure my store was running smoothly. It's so reassuring to have such a great support team behind this app. Thank you, Alena, and the wonderful team!
The support team was super responsive and fixed my issue with GTINs missing from the google review XML file within 24 hours. They handled everything quickly and professionally. Great experience!
Customer service for this app was great. Appreciated Emily's efficient and handy support when I had questions/problems. She came back to me in a timely and professional manner. Would recommend others to use!
I had a fantastic experience with Emily from LAI Product Reviews! She was very quick to get back to me, friendly and solved my issue immediately.
Thanks Emily for your help!
I think this was a very unforgettable communication conversation. They helped me solve the previously misunderstood operations and helped me recover all the lost reviews. This is a responsible team and I hope to recommend them to everyone!
Great but the greatest customer service ever and its an understatement cause I've never had a customer service representative help in this much for my problems. Especially Alena she's a lifesaver she's basically the Customer service God I was stuck with a problem with my store for hours and she fixed it for me in what ? a minute.
I definitely recommend LAI reviews app for your store not just for the app but for the support they provide you.
Alena is Gem If ya'll don't promote her I'll hire her as my VA
great app with great functions, customer support is extraordinary, Alena was very kind and helped me a lot, I tried all the review apps before and this is the best and very affordable, highly recommend!
Great service from the LAI Support Team! They were incredibly helpful in customizing the star ratings for my product and collection pages. Special thanks to Anthony from the tech team for his excellent work and quick adjustments. Everything looks perfect now! Highly recommend their support.