Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

April 19, 2024

Best reviews app for sure. Seamless integration, allows multiple reviews sources, and customer service is 200% good. Highly recommended

Qelara
United States
About 1 month using the app
March 26, 2024

I have used plenty of review apps over the years, this one is by far the most user friendly, easiest and extremely flexible to use.

OrthoBare
United States
21 days using the app
March 5, 2024

i love this app. Their support is so great, they help me 24/7, and this app has a lot of functions for my store. I recommend this app to everyone who wants to use Reviews app on Shopify.

SunshineSparks
United States
About 2 months using the app
March 3, 2024

I'm using the app for not long now and every time i have issue/concern the costumer service is always the to guide/resolve the matter which make the experience stress free!

Nurtella
Canada
About 2 months using the app
February 23, 2024

Amazing customer service. Doris helped with all the issues and was super quick. Great app too.

Inspiriko
United Kingdom
12 months using the app
January 26, 2024

I recommend LAI in everyway. Great Features, Great customer support! 10/10 Review service, Try over all other!

Swingnduck
United States
About 1 year using the app
February 3, 2024

I have not driven any traffic to the website yet but everything seems to be working great and the support team is Amazing, very fast to get back and supportive so I would recommend this App.

PureLxe
United Kingdom
About 2 months using the app
March 12, 2024

Superb customer support, they have handled my all queries very promply by their customer support executives, however, due to time difference and working hours they took time to resolve technical things, but after all their response is very quick. I am very happy with their Customer Support Service.

100% recommended app for product reviews etc.

Little Pengos
United Kingdom
6 days using the app
March 19, 2024

LAI Product Reviews is excellent and its support service is also good .I recommended it to others.

Merchant Mart
Pakistan
3 months using the app
March 14, 2024

Had my first interaction with their support and they gave me a feature from a higher paid plan for free as a gift before I could even begin to complain. Highly Recomended

Univerzo
Pakistan
13 days using the app