Reviews (2,113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with platforms like Shopify, Amazon, and AliExpress, and extensive customization options. It supports importing reviews from various sources, which enhances its utility for e-commerce businesses. The customer support is highlighted as responsive, with staff members like Emily and Parker receiving specific praise. Features such as the ability to edit reviews and include photo and video content are particularly valued. Merchants find the app cost-effective and effective in boosting customer trust and engagement, leading to increased conversion rates and sales.

Edited January 28, 2021

Richard and his team members went above and beyond to help me! I have faith in the bright future of this app and wish you guys the best!

GrabbyBallz
United States
26 days using the app
Smartify Apps replied January 19, 2021

Thank you so much for the review!! Let us know if you need any help from us.

October 14, 2020

So far so good, I like it, is easy to use and the best thing is freeeeee! I love it, I wish all apps would be like this one

HouseholdComponents
United States
26 days using the app
December 11, 2020

The developer is very helpful and helped me set It up! Highly recommend not only because it is very useful, but because it is free.

The Galaxy Lab™
United States
26 days using the app
Smartify Apps replied December 14, 2020

We are happy to learn that LAI is really helpful for you. It is our honor that LAI is an app you rely heavily on a daily basis! We will continue working hard to provide the best experience for all users. Please don't be hesitate to share your thoughts with us.

Edited January 5, 2021

AMAZING APP + FREE? I am so glad that I actually found this one <3 Thank you so much for this amazing app. Edit. Very very happy about the app so far. It exceeds any paid apps there is in many many ways. No watermark, no restrictions, and everything a Review app should have IN A FREE PLAN. For Real! Just check it out. The customer service, especially Alice from Lai Aliexpress Review helped me quite a lot. The customer service is very very attentive and helpful. <3

Manhwa Manga Merch
Philippines
26 days using the app
Smartify Apps replied January 1, 2021

Thank you for your review! We're constantly working on improving our product as you wish.

October 3, 2023

This app has a nice look to it with a good amount of customization and features. However, the star of the show here is Emily from customer support. She went above and beyond to help with the setup process and custom needs and was very kind and accommodating more than would be expected or required.

Marco P. Selfcare
Austria
25 days using the app
January 5, 2021

found this app looks great, seems to have awesome features and the price is right, looking forward to trying it

Modern Pad
United States
25 days using the app
Smartify Apps replied January 5, 2021

Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.

July 8, 2023

Very easy app to use and was helpful for us in getting our first reviews. Customer service is a live chat and never takes to long to get support. Would recommend to anyone wanting social proof for their site!

Candy Claws
Australia
25 days using the app
May 24, 2021

estou gostando muito do aplicativo, perfeito e o suporte é excelente!
recomendo vai ajudar muito em minhas vendas

Sannil - Produtos Diversos
Brazil
25 days using the app
Smartify Apps replied May 25, 2021

Dear Sannil team,
Thanks for the positive feedback. 💙😍 We here at LAI AliExpress Reviews have made customer satisfaction our top priority 💥, and we appreciate all of our users.
Your review proofs that our hard work is all worth it. 💕 💕 💕
😊 Best wishes.

May 22, 2023

Great Service! Was looking for an easier way to import ratings, the app helped a lot. Suggest every one to use it

Voyager Shades
India
25 days using the app
August 15, 2023

Customer service was unreal, they literally guided me throughout the whole process that I needed help and brought my idea to life. Unreal.

Royal VIP Honey
United Kingdom
25 days using the app