Reviews (2,169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.
Refine
-
By rating
I would never ever use this again, avoid this like the plague if you value your product page's quality.
Had two weeks of randomly not showing review section or rating star section. Had to ask support way too many times to fix it. Every time they fixed it, I check the next day to find it disappearing again. Even when they did happen to make the sections show, the review images would be on and off. Mix this in with it showing on mobile and not desktop or vice versa and you can see how frustrated I am with them.
They'll answer your support ticket quick alright but the problem just persists and never gets fixed.
Hi, this is Jillian from LAI Product Reviews.
I'm really sorry to hear about your experience and the frustration it caused. Thank you for being so patient with us during this time and for giving us multiple chances to fix the issues.
Your feedback helps us identify where we need to improve, and we truly appreciate you bringing these problems to our attention. We're working hard to ensure our app is reliable and meets your needs.
Thanks again for your patience and understanding. We hope to earn back your trust in the future.
Best regards,
Jillian from LAI Product Reviews.
Perfect team, perfect service
It's the best reviews app out there!!
Not only super comprehensive and plenty of features, but the customer service is superb!
Highly recommended
Thank you! 5 star rating - saved me so much time, amazing honestly!
I spoke with Emily and she was so helpful. There was no waiting time, and she sent me screenshots and provided me with even extra information to help me resolve my issue. communication between us was so clear and she was very patient, i didn't know what to expect as it is a chat box but i could tell Emily was on to it and looking for a solution the whole time.
Great App. Best customer service I have ever seen. Thanks to Jillian I had the reviews up and running in no time.
Really good, I liked it very much, there is a friendly representative team
The best!
excellent customer service and helpful......
thanks Jillian ......
Very satisfied with the support team and their helpful app. I recommend to anyone starting their new store with this app!
Great app. Attentive support.