Reviews (2,068)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and seamless integration with platforms like Shopify and Amazon. They value the customization options that match their store's branding and the ability to import reviews from sources like AliExpress. Features like photo and video reviews and Google Shopping integration are particularly appreciated. The support team, including Emily, Parker, and Alena, is praised for their quick and professional service. Merchants also note the app as a good value for money, often highlighting special discounts and offers.
Refine
-
By rating
really bad. they dont load on my website. i have tried every thing. in fact the few reviews that upload have pictures that repeat themselves
***Update:
Hi there,
Our team has sent 3 emails to you since Sep 24 but hasn't heard any responses from you yet. If you can receive this message, please check your mail box and let us know so that we can support you further.
We love to hear from you soon,
Carla
--------------------
Hi Admin,
Our team is sincerely sorry for your unhappy experiences with our app. We fixed your problem immediately as soon as you have left feedback. Everything now is OK.
We have created a support ticket from support@smartifyapps.com to handle your issue, please check your email inbox.
I am usually one that uses multiple apps at the same time and compare to find the one that is best for me. When compared to others out there (For confidentiality won't say their names but will say they have tons of reviews to give you an idea), this one was the one who had all features combined, with great UI, affordable, and great customer service (Shout out to Jillian!).
You can random import reviews to make it seem more natural (not a common feature out there), delete review images if there is a picture you don't like (again not common), it has professional presentation with great customization (hide/show like buttons, flags, etc. / also noticed that other apps might hide the usernames like this A***I which I don't like, this one doesn't hide them.), google rich snippet and shopping integration (paid version but affordable), awesome email templates (with reminders!) and with coupons (others have it on expensive plans or very bad templates), you can add a photo gallery of your reviews, a review page, sliders, and pop-ups. Seriously, I'm impressed. The only thing they don't have is a Q&A feature and they are already working on releasing it some time in the future.
You might say that most apps out there might have some of these features yes, but it's hard to find one that has good UI, good presentation to it AND all features combined. And to top it off, it is very affordable! Other out there are very expensive and you can't have most features in the lower plans. This one does! So, take it from someone that has been where you were and has done thorough research on this. (3 half-days of analyzing yeesh!) Make it count!
extremely good LIVE customer support. especially Mr. Enzo was excellent!!!! Thank you very much for the fast support!
So far top notch app and service. Everything works perfectly, customer service are quick and resolve everything perfectly with high standards. Lots of customization options and delivers a good high quality product for less than previously used top rated shopify review apps
What a fantastic app! Great service! Fast response! Great review setting and updates. It is highly recommended!
Muito bom, recomendo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!
An amazing addition to my store for excellent and efficient service. Janica was amazing and thank you so much for the help
Hello The Pink Elephant admin ❤️
We’re so happy to hear that you enjoyed the reviews and look forward to welcoming you again soon!
Very good application, we have a problem and got a very quick solution, it is worth recommending. The application is very simple and convenient.
Thank you so much for dropping us a review! We are happy to know that you like our app and that our support team could help you to resolve the issue.
bellissima la sto usando per il mio negozio totalmente gratuita..la miglior app per chi sta cominciando droppish
this is the best customer support I have ever seen. thanks to LAI Product Reviews Ali Review team...