Reviews (2,167)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

Edited December 10, 2020

I am using it on my first shopify store so needed a free reviews app. this app allows pictore reviews which other free apps did not. this was the main clincher. i've only had it installed 15 minutes so may update review once more expreianced. 4 stars for now.

PETLOVERSTRUST
United Kingdom
About 12 hours using the app
January 18, 2021

Vraiment très bie net efficace permet une prise en main rapide et facile, les theme sont de bon gout et permettent d'avoir un meilleurs taux de conversion

La Singerie
France
22 minutes using the app
Smartify Apps replied January 19, 2021

I really appreciate your review. We are so glad to hear that our app adapts your needs because customer satisfaction is always our 1st priority.

Edited October 14, 2020

It is a good app, I will see how it will work in the future but for now it is just fine. Thanks to the team!

Maison spa
France
22 minutes using the app
August 16, 2021

This app doesn't even have the basics like word filtering. You may consider this app if you want to let your customers know that you are dropshipping from Aliexpress.

TENDIZE.
United States
About 11 hours using the app
Smartify Apps replied August 16, 2021

Hi Tendize team,

Thanks for sharing your thoughts with us. I am Janice from LAI Support. I am sorry for any inconvenience that caused you. This feature is still being developed. I already contacted you over live chat because I believe that we can find a workaround for it. I am looking forward to hearing from you soon!

November 22, 2020

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Original Tech
Brazil
17 minutes using the app
Smartify Apps replied November 25, 2020

Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.

April 1, 2023

This app won't get off my Shopify store after I have uninstalled it! It is on my THEME and I cannot get it off or out of my store. It is preventing my new review from even showing up. If anyone knows how to delete this completely, please let me know.
I do NOT RECCOMEND! F**ckin HACKERS!!!!!

Oliver & Company Toys
United States
About 9 hours using the app
Smartify Apps replied April 1, 2023

Hi Oliver,
This is Nate from LAI Customer Success team.

I'm really sorry for your unhappy experience. I've already sent a collaborator request to your store, please accept our request so we can quickly help you with the code removal process.
We also have this feature available within the app UI, but we can not use this since you have uninstalled the app.

I've sent you an email with ticket #12948 for more information on this. I hope to hear from you soon so we can resolve this issue together asap.

July 20, 2023

Thank you very kind and very knowledgeable people for their interest.

Thank you very kind and very knowledgeable people for their interest.

Vireobags
Türkiye
About 8 hours using the app
September 15, 2020

Muito bom e fácil de usar. E o melhor de tudo é que o aplicativo é gratuito. Com certeza eu recomendaria para mais pessoas.

Coisinhas de Casa
Brazil
17 minutes using the app
May 11, 2020

This is the best app for importing aliexpress reviews. Thank you for making it free and please increase the import limit soon! :)

picturebyllc
United States
15 minutes using the app
April 15, 2022

如果能翻译7天内的评价就更好了。或者能翻译包括俄罗斯在内的7天以内的所有评价。其他的功能还没尝试,不过目前看来还可以,希望使用以后也能保持这种心情。客服人员很有耐心,帮我解决了不懂的问题,真的非常感谢

iroomfun
China
About 7 hours using the app
Smartify Apps replied April 15, 2022

嗨,我是 LAI 支持团队的 Jillian。 我们的应用程序仍然存在一些不足,感谢您向我们提出这个问题。 我们会越来越多地尝试改进这些弱点,并为您提供更好的 LAI 版本💪.