Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and range of features. They appreciate its ability to enhance credibility and increase sales via automatic review request emails and star ratings on product pages. The customization options for a professional look, responsive customer support, and additional features like Amazon reviews integration, photo and video reviews display, and CSV file reviews import are also valued. The app's pricing is seen as reasonable for small businesses.

August 1, 2023

Perfectly meet my business needs, customer service staff is very patient, perfect to help me solve the problem, I would like to thank such a good product and service, nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!

home fashion
China
About 2 months using the app
August 21, 2023

LAI product Reviews makes it easy to import and manage all your reviews effortlessly. Their customer service is excellent

Pet Tangles
United Kingdom
About 2 months using the app
September 27, 2023

I loved this app. It's an excellent app and they take the chance to edit it is the way you want. You should try this application.

LuminaLuxe™
United Kingdom
22 days using the app
July 19, 2023

very fast chat reply, less then 2 minutes, and very fast problem solved via team viewer, 5 minutes later.

Biocher România
Romania
10 months using the app
August 31, 2023

The comment feature is very user-friendly, and the interface looks great too. It's definitely worth recommending.

MobiAccs
Hong Kong SAR
10 months using the app
August 21, 2023

Stellar customer service, the fastest one I've seen so far. Highly recommend for the support and level of customizability. Big up to Emily for helping me out super fast!

Svmmerbby
United Kingdom
3 months using the app
August 22, 2023

Amazing Customer support from Maya. App works very well and the customer care is really helpfull. Pricing plans are affordable and everything works well!

BALLEM™
Italy
8 months using the app
November 18, 2023

Very bad app, it is free when I installed it, but it charged you when 3 months gone. also you can't export all your reviews, the customer service is horriable ,DON'T USE IT OR WASTE YOUR TIME!! GET SCAMMED!!

Proinhair
China
3 months using the app
Smartify Apps replied November 20, 2023

Hello, this is Jillian from LAI Support team.

We checked and you used many premium features for free for 3 months because the store was in development mode before.

Even after you transferred your store to a paid Shopify plan, you did not upgrade to any paid plan of our app, so there must be no charge included. If Shopify charged you due to any technical issue (because the charging process is automatically controlled by Shopify), we'd refund you if we received the payout from Shopify.

We also assisted you with exporting all your reviews and sent them all to you when you requested it.

For more details, we sent you a message and are looking forward to hearing back from you.

Best regards,
Jillian from LAI Product Reviews.

February 25, 2024

perfeito!

Encanto de Mulher
Brazil
21 days using the app
Edited July 10, 2023

LAI Reviews is an absolute game-changer for managing and importing reviews. The user-friendly interface makes it effortless to import reviews from multiple platforms like Aliexpress, Cj Dropshipping, and Amazon. With customizable templates, showcasing positive reviews becomes a breeze. The customer support team is responsive and helpful. LAI Reviews is a must-have app for streamlining review management. Highly recommended!

alumises
Israel
28 days using the app
Smartify Apps replied July 10, 2023

Hi, I'm Jillian from LAI Support team.
Thank you so much for your updated review as well as your confirmation to our effort to build LAI.
If you have any queries, please feel free to contact our support team.
Best regards,
Jillian Le.