Reviews (2,970)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this page builder for enhancing the professionalism and aesthetics of their online stores with its user-friendly interface and extensive template library. It's valued for its ease of use and reliable performance. The customer support team, including staff members like Cass, Duke, and Jesse, is frequently commended for their proactive and effective assistance, available 24/7.

June 5, 2024

This app is great for getting started! It's really easy to use, and the customer service is incredibly fast. I had a few issues on my site and contacted customer service via chat. Cass was super friendly and helpful, and fixed my issue very quickly. I appreciate the fantastic support. Thank you! 5 Stars!!

Amaree Collection
Australia
2 days using the app
LayoutHub replied June 9, 2024

Dear Ann,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

June 6, 2024

Amazing support chat! I really recommend it, it's a lot helpful and easy to manage!

Dekor House Giugliano
Italy
About 1 month using the app
LayoutHub replied June 9, 2024

Dear Vincenzo,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

June 25, 2024

Great app and fantastic support via the live chat!

The Honest Bottle
United Kingdom
Almost 3 years using the app
LayoutHub replied June 27, 2024

Dear The Honest Bottle,

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

June 12, 2024

Very good, and the response speed and problem-solving ability of the manual customer service are also very good! Very satisfied!

OLUV Jewelry
Hong Kong SAR
20 days using the app
LayoutHub replied June 13, 2024

Dear OLUV Jewelry shop,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | Beae Customer Success Team

August 29, 2024

CLASS il est superbe rapide et efficace vous n'allez pas regretter ils vous permettent de ne pas depenser assez d'argent dans la conception de site

Healthcare
Côte d’Ivoire
3 days using the app
LayoutHub replied September 8, 2024

Cher professionnel de la santé,
Je m'appelle Cass de LayoutHub. Passez une bonne journée !

Nous tenons à vous exprimer notre sincère gratitude pour avoir pris le temps d'évaluer nos services. Vos commentaires nous sont précieux et nous apprécions grandement votre soutien.

Une fois de plus, merci d'avoir choisi nos services et d'avoir partagé vos réflexions avec nous. Nous avons hâte de vous servir à nouveau bientôt.

Cass | Équipe de réussite client de Layouthub

October 7, 2024

I've been using LayoutHub for two websites now, and it has been an absolute game-changer for both! The platform completely transformed my profiles, making my sites look more professional and visually appealing. It’s user-friendly and offers so many great design options that helped me achieve exactly what I wanted.

What truly sets them apart is their customer service. They are always incredibly responsive and go above and beyond to help with any questions or issues. Today, I had the pleasure of working with Cass, and she was amazing! She was so patient and kind, ensuring all my concerns were addressed and guiding me through the process. Her support truly made the experience seamless.

Highly recommend LayoutHub to anyone looking to elevate their website!

My Store
France
LayoutHub replied October 10, 2024

Dear Lucile,

Thank you for your detailed feedback regarding our services. We deeply value the trust you place in us and sincerely appreciate your willingness to share your thoughts. Your insights are vital for us to enhance our offerings and ensure our services meet your expectations.

We are dedicated to continuously improving our services and your feedback is instrumental in guiding our efforts. Thank you for your continued support and patronage. We eagerly anticipate serving you again soon.

Sincerely,
Cass | Layouthub Customer Success Team

October 31, 2024

Thank Donald, great app

Bang Key
Vietnam
About 2 hours using the app
LayoutHub replied November 1, 2024

Hi Bang Key,

I wanted to reach out and say a big thank you for your positive review! It’s fantastic to hear that our app has been helpful for you, and your satisfaction is exactly what we strive for.

Hearing from happy customers like you truly makes our day. If there’s ever anything more we can do to improve your experience or if you need any help, please feel free to get in touch.

Thank you once again for choosing LayoutHub and for your support!

Warmest regards,
Donald
LayoutHub Team

October 1, 2024

Thanks Cass so much for helping me, all problems were solved quickly

ResinViet
Vietnam
3 minutes using the app
LayoutHub replied October 7, 2024

Dear Nam,

We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

May 16, 2024

Jesse was a fantastic resource, so easy to work with and got my site exactly how I wanted it to look.

PRI
United States
About 1 month using the app
LayoutHub replied May 20, 2024

Hello,

Thank you for your kind words! I'm delighted to hear that I could help you get your site exactly how you wanted it to look. If you need any more assistance or have further questions, please don't hesitate to reach out. I'm here to help!

Best regards,
Jesse
Customer Success at LayoutHub

September 3, 2024

Sehr guter Support bei Fragen, danke!

Seelen-Juwelen
Austria
3 days using the app
LayoutHub replied September 9, 2024

Hi Eva,

Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Duke | LayoutHub Customer Success Team