Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

June 28, 2024

Simply amazing! The app is user-friendly, and I've been able to create stunning pages in a short amount of time. It has a variety of templates to choose from. Very easy to customize them without much effort. Also, the customer support is very helpful and responsive. Highly recommended it!

My Store
United Kingdom
About 1 hour using the app
October 1, 2024

Thanks Cass so much for helping me, all problems were solved quickly

ResinViet
Vietnam
3 minutes using the app
LayoutHub replied October 7, 2024

Dear Nam,

We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

June 5, 2024

This app is great for getting started! It's really easy to use, and the customer service is incredibly fast. I had a few issues on my site and contacted customer service via chat. Cass was super friendly and helpful, and fixed my issue very quickly. I appreciate the fantastic support. Thank you! 5 Stars!!

Amaree Collection
Australia
2 days using the app
LayoutHub replied June 9, 2024

Dear Ann,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

June 6, 2024

Amazing support chat! I really recommend it, it's a lot helpful and easy to manage!

Dekor House Giugliano
Italy
About 1 month using the app
LayoutHub replied June 9, 2024

Dear Vincenzo,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

June 25, 2024

Great app and fantastic support via the live chat!

The Honest Bottle
United Kingdom
Almost 3 years using the app
LayoutHub replied June 27, 2024

Dear The Honest Bottle,

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

March 3, 2024

I had an issue with one of the images on my site and I contacted customer service via chat. Cass was very friendly and so helpful. They fixed my issue very quickly and I appreciate that. thank you! 5 Stars!

Wi-Fi & A Dream Motivation Merch ™
United States
About 4 years using the app
June 12, 2024

Very good, and the response speed and problem-solving ability of the manual customer service are also very good! Very satisfied!

OLUV Jewelry
Hong Kong SAR
20 days using the app
LayoutHub replied June 13, 2024

Dear OLUV Jewelry shop,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | Beae Customer Success Team

September 3, 2024

Sehr guter Support bei Fragen, danke!

Seelen-Juwelen
Austria
3 days using the app
LayoutHub replied September 9, 2024

Hi Eva,

Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Duke | LayoutHub Customer Success Team

April 9, 2024

Very prompt and helpful! I was in a pickle with getting my layout to update on my website and Dominique was able to make the changes for me in no time!

Bobcaygeon Home Hardware
Canada
Almost 3 years using the app
LayoutHub replied April 16, 2024

Hi there,

It's Dominique here from LayoutHub support team, hope you are doing well,
Thank you so much for spending time rating us full stars of service and app quality, we do appreciate your trust and support, please don't hesitate to contact us any time you need help, we're available 24/7!

BR

Dominique

February 6, 2024

LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.

Ricardo Beverly Hills
United States
Over 3 years using the app