Reviews (635)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective affiliate program management, noting significant sales boosts and operational streamlining. It features seamless Shopify integration, a user-friendly interface, customizable commission structures, and robust tracking. The app supports global affiliate payments via Bitcoin or PayPal and offers responsive customer support with live chat. Continuous updates keep the platform modern and efficient, making it a comprehensive solution for affiliate ...

August 13, 2015

This is by far the worse Affiliate company, I wasted 3 weeks with them. Their phone number is turned off and not working. This is a big scam, do not get tricked into getting this as it looks preety good and once you start using they are so many bugs and things wrong with it. If you try to call them you will never get a live person to help you before their phone was working. DO NOT GET FOOLED BY ...

Vizio Makeup Academy
United States
Over 1 year using the app
Edited March 12, 2019

I was happy with the service provided until they blindsided me and started charging us 59.00 per month. I'll be removing this app unless Adam or someone from the support team contacts us.

Alphatox Premium Detox Tea
United States
Over 1 year using the app
Edited April 10, 2019

WORST App ever. DO NOT INSTALL. It is a complete rip off scam. Creators stole my money despite me calling Shopify numerous times to uninstall this app that did nothing for me. Customer support is horrible, worst i ever dealt with. I never even used the app yet they refused to refund me. They are so desperate for money they rather steal it then earn it. They know their app is scam garbage. Do not ...

Any Which Way You Go
United States
About 1 year using the app
LeadDyno replied April 26, 2019

Shopify customers are charged for our service by Shopify and not by us. Any refunds need to be requested from Shopify support directly and will be issued at their discretion. ...

June 22, 2022

If you're using multiple methods of driving traffic to your site, DO NOT use this app. We've increased our add spend & SEO efforts and Lead Dyno wants to charge me more for these efforts. They charge based on overall traffic, which is unethical in my opinion.

CoalitionNutrition
United States
About 1 year using the app
LeadDyno replied October 31, 2022

Thank you for your review, so sorry to hear you feel this way. If there is anything we can do please don't ever hesitate to reach out!

June 21, 2019

Well, I installed this almost a year ago and have been paying about $300 in total. I tested it by the time and it seemed to work ok. now when I am finally creating a big affiliate program, this creature tracks visits every now and then and not sales at all. Chat support cannot answer me anything but "read these instructions" and don't even bother to read my issue. Zero stars.

Suomen Nettikauppa
Finland
12 months using the app
LeadDyno replied June 21, 2019

Hi there. Sorry to hear of your frustrations. Our livechat agents are seeing that you haven't set up your LeadDyno account correctly and that's why you're being pointed to ...

September 22, 2015

Very, very poor customer support. They instantly pop up a chat support widget then they never answer. I've tried many times to get help and I can't get any, I would not recommend this app at all, I wish I never paid for it.

Similicious
Canada
9 months using the app
November 2, 2015

Don't be fooled by all of the 5 star reviews. The company bribes you to give them a good review for a discount on their services. I've had more problems with this software than I can count. Commissions are not registering in the software so we have lost an immense amount of affiliates who have no faith that their hard work is being rewarded.

Overall, I would steer clear. Unless you want to spend ...

Fashion Scents
United States
9 months using the app
November 23, 2015

I used this app for several months and had a really terrible experience. I needed some help setting it up and emailed back and forth with support. They confirmed that it was all set up correctly. Then I noticed that affiliate sales were occurring but sales were not being correctly attributed to the affiliate. I called support, emailed, live chatted, etc and no one would help me. Emails were not ...

Provenance Meals
United States
8 months using the app
Edited October 17, 2016

*** UPDATE October 2016 ***

After we wrote the original review, the LeadDyno team contacted us (Adam). They promised us a full refund.

That was the 22th of September, and today (17th October) we still have NOT got our refund.

And by the way... They haven't answered our last 3 mails, reminding them about our refund...

So therefore it is now 1 star...

We do NOT like the way LeadDyno do there ...

Danish Skin Care
Denmark
7 months using the app
February 19, 2020

I Would be careful using this system.

In an attempt to install this plugin for a client it accidentally connected the new client to a different client account.

So when the client tried to access Leaddyno from their shopify account they got access to the other clients data (Data leakage).

One issue is that this happened at all, as this should not ever be possible. One other thing is that I tried ...

Tind of Norway
Norway
7 months using the app
LeadDyno replied February 21, 2020

Hi there! Clearly, you set up Shopify stores for multiple clients and as a result, you end up merging the accounts in LeadDyno. This happens when you use the same email ...