Overall rating
4.3
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy Shopify integration, and efficient customer support. They value its ability to track affiliate performance and manage multi-tier affiliate programs, which aids in business growth. Increased sales, customization options, and a good value pricing structure are also highlighted. The responsive and helpful customer service, particularly the live chat feature, is highly praised.

August 1, 2022

Responsive teams. The interface is a little wonky and will take time to load but they respond to support fast and courteously.

ChocZero
United States
About 6 years using the app
LeadDyno replied October 31, 2022

Thank you for letting us know! Our support team is always ready and happy to help.

September 23, 2022

It is a pretty decent app. Honestly I have had a few issues with it but the tech support has always been friendly and helpful and corrected the issues to the best of their ability.

bellabeautébar LLC
United States
Almost 2 years using the app
LeadDyno replied October 31, 2022

Hi Bella,

Thank you so much for continuing to trust LeadDyno, our tech support is always happy to help!

January 28, 2022

I use Lead Dyno to manage our company's affiliate program. We have over 50 affiliate partners with our small company. But, they are all dedicated brand ambassadors. I like how easy it is for folks to sign up to be an affiliate through lead dyno, and it's also very easy to pay them through PayPal. I do, however, wish that there was an easier or more obvious way to track lead attribution. It's difficult to see which affiliates are driving the most traffic, and where unique visitors drop off from our site.

KLOS Guitars
United States
About 2 years using the app
LeadDyno replied October 31, 2022

Thank you for your review. Just wanted to hop in here and let you know that we have launched a new reporting screen where you can see exactly how many sales have been made through your affiliate program.

September 9, 2021

I am definitely not tech savvy, and getting the back end set up the way we needed it to work and look was not easy. However, tech support was very helpful and patient. Now that everything is sorted out and customized for our needs, the platform looks good and functions well. Overall, the platform meets our needs at a reasonable price. I feel we made the right choice going with LeadDyno for our affiliate program.

Organic Chemistry
United States
Over 1 year using the app
LeadDyno replied September 10, 2021

Thank you so much for your review of our affiliate marketing platform! We love hearing that our team was patient and that LeadDyno is meeting all of your affiliate marketing and tracking strategy needs.

November 10, 2021

LeadDyno's customer service has far exceeded our expectations. There are a few functionalities we wish it had, but overall we're extremely happy with the customer service and price point.

Jovi
United States
7 months using the app
LeadDyno replied November 10, 2021

Thank you for your kind review! 😊 We love hearing that our team has exceeded your expectations with your affiliate marketing program. We'd love to hear your thoughts about the desired functionalities. Feel free to drop us a line at support@leaddyno.com

January 25, 2021

I had an issue with the app and Justin was able to help me right away. Great customer service on LeadDyno

Hey Honey Skin Care
United States
Over 3 years using the app
LeadDyno replied January 26, 2021

Glad we could resolve the issue quickly. We appreciate your business.

October 18, 2021

Great customer service. They do not take days to answer you. This app works for my current business needs.

Purple Bow Co.
United States
6 months using the app
LeadDyno replied October 18, 2021

Thanks so very much for your review and kind words about our customer happiness team! We're over the moon excited that LeadDyno is working so well for your affiliate marketing needs.

Edited October 14, 2020

The App has many great features and I feel its the best Affiliate app for us on Shopify. I reviewed all of them, before deciding. However, editing text is limited in terms of options. Editing the Terms of Service was a hassle. All in all a very good tool.

Reversal Solutions, Inc
United States
Over 3 years using the app
LeadDyno replied October 14, 2020

Thank you for your review! Glad you love the features of our app. About the copy/pasting from Word, it can be tricky moving formatting between systems. If you run into an issue like this, please send us the file and see what we can do to help. Thanks!

Edited January 14, 2021

The Support Staff was very helpful and willing to crack down on the problem I was having with my account. They communicated in a timely manner and even went the extra mile to correct a mistake with one of our Affiliates. The app is great for a basic referral program or Affiliate marketing, but it is not quite as robust as some of the other influencer management platforms on the market. But, for the low price and quality customer service, it will meet the basic needs of running a referral program.

RAD Roller
United States
Over 6 years using the app
LeadDyno replied April 9, 2020

Thank you for your great review! We greatly appreciate it!

May 10, 2019

Amazing tool and Customer Support Rep Jennifer was great! I had some difficult questions but she lived up to the task. Thanks for all the help LeadDyno!

Die Epic® Live Legendary Epic Clothing
United States
About 7 years using the app
LeadDyno replied May 10, 2019

Thank you for your great review! I've shared your words with Jennifer.