Reviews (635)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective affiliate program management, noting significant sales boosts and operational streamlining. It features seamless Shopify integration, a user-friendly interface, customizable commission structures, and robust tracking. The app supports global affiliate payments via Bitcoin or PayPal and offers responsive customer support with live chat. Continuous updates keep the platform modern and efficient, making it a comprehensive solution for affiliate ...

Edited August 21, 2019

Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates.

EDIT: I have emailed adam@leaddyno.com about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, ...

Popov Leather
Canada
6 months using the app
LeadDyno replied August 21, 2019

Sorry to read of your frustrations. I see your ticket from yesterday. We'll get that handled for you. Please note that our turnaround time is 24-48 hours depending on the ...

July 14, 2019

What I hear is that I need to contact LeadDyno, I cannot even talk to support! I cannot contact anybody! Even when they're open, I cannot talk to anybody! So what's the point?

mggoodies
United States
5 months using the app
LeadDyno replied July 14, 2019

Sorry to read of your frustrations! We have LiveChat availability 7 days a week. (Bottom right of our website and bottom left of our app). You can email support@leaddyno.com ...

August 2, 2017

The pricing policy is based off of website traffic regardless of affiliate traffic or transactions. It's foolish.

Dopeboo
United States
4 months using the app
May 31, 2017

The customer support truly sucks at lead dyno, there plugin to shopify slows down the site significantly, google speed test and webpagetes.org. We are a decent size company and have a lot of traffic and need to be optimized. We decide as per there recommendations we would have to hard code the scripts on the site to help with the speed. So we did that , no help from them , they pass the buck back ...

Isolator Fitness
United States
4 months using the app
October 19, 2017

so far my integration is really poor its doesnt track the leads and sales from the affiate. athough shopify can tell it comes from the affiliate campaigns.

poor customer service, limited hour of working and answering in delay and dont answer question try to schedule a call in delay. dont have time for such high management it should be more effective moving on to testing another integration

La Solderie
United States
3 months using the app
November 21, 2017

I've not used the app much because I didn't have any active affiliates, but I didn't really have much trouble with it. So the app is fine, but the people managing it are not. Be very careful when you go for the trial. You will not be able to find out what your remaining trial period is without having to email them, so it's extremely easy to leave it too long and incur a charge. I spoke to support ...

Sterling Luck
Singapore
3 months using the app
Edited January 23, 2019

Ask them for one simple task - Import the CSV file with our affiliates information in it and that took more than 2 months and still not resolved.

Simply asked them to Mass Email our affiliates their dashboard link.
Charged for 2 months of usage for more than $29 since we have more than 1000 visit a month.

Not worth it, we uninstalled. do not recommend

VITAE APPAREL
Canada
2 months using the app
Edited April 18, 2016

worst app ever.. never worked well, placed too many tickets with late answer, everything was complicated since the beginning, I had to chat with someone in the company every time... at least Jennifer (the girl in the chat) was nice.
Zero start for me

Buglet
United States
2 months using the app
April 15, 2015

This app has a lot of tech issues. Nothing works right. Don't waste your money on it...

Butler Hair Bundle Supply
United States
About 2 months using the app
June 3, 2020

It has a fairly easy one click install on shopify, but unless you have only one product on your entire store, this is not for you. Does it create an affiliate dashboard, yes. But if you actually want your affiliates to have a good user experience (setting up their affiliate links for the products they like on your shop), the user experience is horrible. You have to activate SubID and then you ...

Blickenstaffs Provo
United States
About 1 month using the app
LeadDyno replied June 4, 2020

Hi there! I'm sorry to hear that you didn't enjoy our service! LeadDyno tries to keep the affiliate/influencer experience simple and straight to the point. We, therefore, shy ...