Reviews (635)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective affiliate program management, noting significant sales boosts and operational streamlining. It features seamless Shopify integration, a user-friendly interface, customizable commission structures, and robust tracking. The app supports global affiliate payments via Bitcoin or PayPal and offers responsive customer support with live chat. Continuous updates keep the platform modern and efficient, making it a comprehensive solution for affiliate ...

Edited July 5, 2018

The App generated any sale !! that's all

Skytoddlers
France
About 1 month using the app
October 4, 2021

Don't know how you guys are leaving this a 5 star review. Legit you are paying them free money when generating traffic from other sources. Our primary source of traffic is facebook and youtube ads and these guys keep asking us to upgrade to their higher paid plans (basically taking credit for the traffic). We only generated 20 visitors maybe? From affiliates, which isn't a big deal however asking ...

Heimdall's Workshop
United States
About 1 month using the app
LeadDyno replied October 4, 2021

I'm so sorry to hear about your experience with LeadDyno. Our structure has remained the same since 2014. We're happy to meet and talk through our affiliate marketing pricing ...

November 18, 2016

Interface isn't very user friendly. Don't see much utility with this app. Do not recommend!

Cali Fit Tees
United States
About 1 month using the app
August 14, 2019

very highly priced, also never got a single revert on all there email ids, many of them bounce back, there was also a scheduled email from bret owens the co-founder saying they would give a free 2 months subscription. the mail i reverted was bounced back. the number shared as personal number in mail is actually a help line with long waittime.

weavewell
India
28 days using the app
LeadDyno replied August 14, 2019

Sorry to read about your frustrations with our service. Pricing isn't set in stone and can be discussed. We have yet to turn a customer away because of pricing! Returning ...

April 26, 2019

I just installed and I am trying to configure... I don't see anywhere that I can open a chat session for help?

Donald Trump Store USA
United States
27 days using the app
LeadDyno replied April 26, 2019

Hi there. You can find our livechat bottom left of our app and bottom right of our website. We have chat availability around the clock Mondays thru Thursdays and 16 hours a ...

Edited June 18, 2020

Awful. I set this up and had 3 or 4 affiliates start up, one in particular had noticed a few sales that hadnt tracked to her, I emailed customer services and they were honestly the most useless CS Ive ever used. Take 2 days to reply and then the reply is absolutely useless and not even relevant to my query. They told me sometimes they have problems with affiliates using Facebook but that this ...

Rebel Beauty
United Kingdom
27 days using the app
LeadDyno replied June 15, 2020

I’m sorry to hear about your experience with LeadDyno customer service. Over the past few weeks we made some major changes to our support team and removed a long time support ...

July 24, 2018

Where do I begin.
Unfortunately this is the only app that we have used via our Shopify website that we are extremely displeased with. Customer service is extremely lacking and we have not once received a return response to our emails or customer service issues with each time the customer service rep continuously stating that she would place our ticket in 'urgent' status. We were contacted by our ...

All Things Onatural
United States
24 days using the app
September 10, 2015

Very very poor customer service. Will out right ignore. Tries to bribe you to leave good reviews by extending free trial. Links do NOT track all visitors and failed testing.

American As F Ck
United States
21 days using the app
July 22, 2019

We signed up for the Free Trial and Customer Support - aside from some seemingly automated follow-up emails - has been poor. In fact, responding to the emails has not been possible because the links in those emails have not worked. Online chat has crashed and no follow-up was made regarding this.

Calls to Telephone support (4 days ago) have gone to VoiceMail and a Call Back has not been received ...

White Lion Athletics
Canada
14 days using the app
LeadDyno replied July 22, 2019

Sorry to read about your frustrations! Not sure why you're having so much trouble with the links as none of our other customers are experiencing these issues. Please email me ...

December 12, 2019

WORST CUSTOMER SUPPORT EVER!!!! In my entire life i have never seen something like this. This company is an embrassement compared to anyone who ever built an app for shopify. It has been over a week trying to get a response for the set-up wizard. This Adam Jacobs is harder to contact than the president of the United States. How busy can one man be when his job is to answer customer questions. Not ...

limlim-official
Canada
14 days using the app
LeadDyno replied December 16, 2019

Hi there! Sorry to read about your frustrations! You can easily contact Adam at adam@leaddyno.com, If you rather have a call you can book a call with Lisa at leaddyno-lisa. ...