Reviews (644)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective affiliate marketing tools that enhance business operations and boost sales. They appreciate its easy setup, one-click Shopify integration, and support for global payments via Bitcoin and PayPal. The app's user-friendly interface includes a new graphical interface for detailed analytics, customizable dashboards, item-specific commissions, and social media sharing capabilities. Additionally, the customer support, particularly from team members like Adam and Jennifer, is noted for being quick and helpful, with a live chat feature that promptly resolves issues. Continuous updates keep the app modern and functional, making it a valuable tool for business growth through affiliate marketing.

February 19, 2019

I have three days trying to understand and fix the problem with the link that the member should use to invite that leads the prospect to the registration form and do not understand me, do not replenish me and do not fix the problem. So far it seems to me that customer service is very bad. I'll leave this review and if they fix all these problems I'll change it. But I want you to know that I have not been able to start with this app because of that problem since it is essential for multilevel.

Kembuck
United States
12 days using the app
September 10, 2015

Very very poor customer service. Will out right ignore. Tries to bribe you to leave good reviews by extending free trial. Links do NOT track all visitors and failed testing.

American As F Ck
United States
21 days using the app
Edited October 19, 2019

Andivia Beauty

I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad

Andivia Beauty
United States
10 days using the app
LeadDyno replied October 19, 2019

Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.

December 3, 2018

Hard to setup. Little to no help available. No response to help requests. Not tracking sales. Just terrible.

Clothing by ME
United States
7 days using the app
Edited December 4, 2019

Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.

Life Door
United States
7 days using the app
LeadDyno replied December 3, 2019

Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager adam@leaddyno.com so he can give you had personally with your issue. Thanks!

April 15, 2018

I was waiting for a response from someone on customer support for a week. I could not use the App this whole time. The only response I got was "what is your website address?" And that info was in the subject line of the email... but even after writing the address again, they did not respond. A week for that? I can't imagine how long it will take to get an answer to bigger issues

Pas Pour Toi
United States
6 days using the app
March 17, 2020

didn't work for me, support didn't help and didn't return my chat! waste of time since they don't even answer

Life With Corona
United States
3 days using the app
LeadDyno replied March 18, 2020

So sorry to read about your frustrations! Please email our Support Manager at adam@leaddyno.com so he can help you personally. Thanks!

December 3, 2018

Pointless. Needed support and a bot said hello and nothing after that. Didn't even let me send an email to get support. Don't waste your time.

Brewed Drops
New Zealand
3 days using the app
April 9, 2020

So Confusing app! I created a new store with a new email address and installed Leaddyno, guess what? my other store dashboad appeared with my other affiliate...
This is beyond messy!
I have been trying to talk to someone but nobody replies... Really?

Nur Al Quran
Singapore
1 day using the app
LeadDyno replied April 9, 2020

Hi there! I'm sorry to hear about your frustrations! This happens when you have more than one Shopify store with the same owner email address. The email addresses need to be unique. If you need help with this please email our Support Manager adam@leaddyno.com. Thanks!

April 17, 2019

fix your damn app, everytime i try to install it or integrate it into my system? It shows a 500 error

ShineBrightSupplyco
United States
1 day using the app
LeadDyno replied April 26, 2019

Hi there. We were doing a database update that prevented Shopify customers from installing our app for a few hours. This has since been fixed. We apologize for the inconvenience.