Reviews (635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective affiliate program management, noting significant sales boosts and operational streamlining. It features seamless Shopify integration, a user-friendly interface, customizable commission structures, and robust tracking. The app supports global affiliate payments via Bitcoin or PayPal and offers responsive customer support with live chat. Continuous updates keep the platform modern and efficient, making it a comprehensive solution for affiliate marketing.
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I have three days trying to understand and fix the problem with the link that the member should use to invite that leads the prospect to the registration form and do not understand me, do not replenish me and do not fix the problem. So far it seems to me that customer service is very bad. I'll leave this review and if they fix all these problems I'll change it. But I want you to know that I have not been able to start with this app because of that problem since it is essential for multilevel.
Andivia Beauty
I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad
Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.
Hard to setup. Little to no help available. No response to help requests. Not tracking sales. Just terrible.
Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.
Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager adam@leaddyno.com so he can give you had personally with your issue. Thanks!
I was waiting for a response from someone on customer support for a week. I could not use the App this whole time. The only response I got was "what is your website address?" And that info was in the subject line of the email... but even after writing the address again, they did not respond. A week for that? I can't imagine how long it will take to get an answer to bigger issues
didn't work for me, support didn't help and didn't return my chat! waste of time since they don't even answer
So sorry to read about your frustrations! Please email our Support Manager at adam@leaddyno.com so he can help you personally. Thanks!
Pointless. Needed support and a bot said hello and nothing after that. Didn't even let me send an email to get support. Don't waste your time.
I take the below post back for the main part. Although Jennifer has been good... this company does nothing to help you. I have sent it multiple tickets now and I haven't even received a single response despite being assured I would by end of day. I had a free trial that was useless because absolutely nothing was accomplished. Not pouring my money into such poor support. How do companies like this keep a customer base? Very disappointed and moving on.... thanks but no thanks.
Jennifer was very responsive to my questions. Although I am still unsure whether this is the right program for my company due to the messy affiliate URL's, she was quick to respond and answer my questions. I appreciate good customer service, so thank you Jennifer :)
So Confusing app! I created a new store with a new email address and installed Leaddyno, guess what? my other store dashboad appeared with my other affiliate...
This is beyond messy!
I have been trying to talk to someone but nobody replies... Really?
Hi there! I'm sorry to hear about your frustrations! This happens when you have more than one Shopify store with the same owner email address. The email addresses need to be unique. If you need help with this please email our Support Manager adam@leaddyno.com. Thanks!
fix your damn app, everytime i try to install it or integrate it into my system? It shows a 500 error
Hi there. We were doing a database update that prevented Shopify customers from installing our app for a few hours. This has since been fixed. We apologize for the inconvenience.