Reviews (183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses using a Cash on Delivery model, noting its easy setup, customization options, and features like anti-spam and Google Sheets integration. It's praised for improving sales and customer satisfaction through its intuitive design and reliable performance. The support team is also commended for their responsiveness and effective real-time assistance, significantly enhancing the e-commerce experience and conversion rates.

April 19, 2025

i've been using leadform cod since 2 years it wroks very well and they have a great support team and a good manager, it helped me a lot with my buissnes

petooboutique
Algeria
Over 1 year using the app
April 17, 2025

I sincerely want to thank the support agent Sami for his exceptional help. I had been looking for assistance, and when he came, he was incredibly patient and polite. He spent over an hour with me on a WhatsApp call, using Apple video sharing to guide me step by step until all my issues were resolved. I’m truly grateful for his professionalism and support. Thank you so much!

Truc dz
Algeria
11 months using the app
April 21, 2025

Application très pratique et fluide.
Nous utilisons Lead Form en Algérie pour notre boutique en ligne en paiement à la livraison (COD), et cela nous a beaucoup facilité la gestion des commandes et la qualification des clients.

Le support technique est très réactif — un grand merci à SAMI pour son accompagnement étape par étape, et à toute l’équipe pour leur professionnalisme. Grâce à eux, nous avons pu configurer l’application rapidement sans aucun blocage.

Je recommande fortement cette application à tous les e-commerçants qui travaillent en COD.
Continuez comme ça

BASTA TOOLS
Algeria
12 months using the app
February 28, 2025

to be honest i was hestited to change my past leadform to this one but now i'm very satisfied . and i had some issues in the configuration i contact the support .they helped me on evrything in real time with any delay . thanks a lot for SAMI he helped me in every step . i'm greatfull for service it was pretty good exprience for me . thanks again SAMI wish u the best and goodluck

SpooTrend
Algeria
About 11 hours using the app
March 2, 2025

Smooth app with great service, I had an issue and one of the team called abdallah helped and solved the issue in no time! Keep up the good work

My Store
Algeria
7 months using the app
April 15, 2025

J'utilise LeadForm COD depuis presque une année. j'aime bien l'application et elle est trop utile pour mon store.
Après la dernière MAJ, j'ai eu un soucis à connecter mon Sheet. J'ai contacté le support, et ils ont résolu mon problème de suite. Je tiens à féliciter Sami en particulier pour son professionnalisme.
Bravo!

Ramartista
Algeria
10 months using the app
November 23, 2024

I’ve been using Lead Form COD for the past 2 years, and I truly love the app.in countries like India, where COD is very popular, there’s a significant challenge with RTO........To stay ahead in this competitive space, it’s crucial to target specific markets where COD is widely used but also where the RTO is a concern. A valuable update would be to allow merchants to hide the COD option in certain regions or cities with high RTO, which could reduce losses for businesses and optimize the COD experience.

If Lead Form COD integrates such features, it could truly lead the market. Your app’s name is "Lead COD Form," and with the right updates, you can be a frontrunner in this space, especially in high-COD markets like India."

Belle Bucks
India
Almost 2 years using the app
WebInnovate replied November 25, 2024

Thank you for your positive feedback and insightful suggestions about Lead Form COD! We're thrilled to hear the app has been beneficial for the past two years, especially in high-COD markets like India.

We appreciate your idea of updating the app to hide the COD option in high-RTO regions, which could help reduce losses and optimize operations. Your suggestions are valuable to us, and we're considering adding such features to enhance our services.

Thank you again for your support and trust in Lead Form COD. We look forward to bringing you more updates and improvements.

April 22, 2025

i really appreciate the support specially SAMI a really kind and such a helpful person

Apm paramedic
Algeria
3 months using the app
March 16, 2025

A good Shopify application that helps us to see all orders that filled in our website, when providing abandoned orders too
Best regards

One Click
Algeria
Over 1 year using the app
April 22, 2025

Merci beaucoup pour le support efficace et la réactivité de votre part Samy.

Mhd Store
Algeria
6 months using the app