Reviews (89)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Cash on Delivery (COD) transactions by streamlining the checkout process and improving conversion rates. It features an intuitive lead form system, robust customization options, and is easy to install. The app performs stably and quickly, with a responsive support team available through multiple channels, including WhatsApp, often exceeding expectations in resolving queries.

December 6, 2025

This app is truly exceptional. WEBl – LeadForm Order Form COD made my checkout process faster, cleaner, and much more optimized for COD orders. The interface is simple, the customization options are powerful, and everything works smoothly without any technical issues. My conversion rate improved immediately after installation.

Customer support is also outstanding very fast and extremely helpful. Thank you Abdellahe for your support and professionalism.

MOYAN
Algeria
2 months using the app
December 17, 2025

​I am writing this to express my sincere appreciation for the exceptional support I received from Aya.
​She recently provided me with highly professional and practical advice to optimize my product pages, including implementing discounted pricing, activating the image variant switcher, and correcting form placements. Her insights have been instrumental in helping me understand how to use the Leadform platform effectively to improve my store's performance and customer experience.
​It is rare to find such proactive and dedicated support. Aya is a great asset to your team, and her guidance has given me great confidence in using your platform

stalen store
Algeria
27 days using the app
December 16, 2025

I recommand the apk , t3awen l e commerçant algerien , fiha ga3 les wilayas et tani des options yzido men chance de vente , aussi support team haylin , dédicace aya , elle était trés gentille

MIRAI DZ
Algeria
21 days using the app
December 26, 2025

The current version is extremely poor and disorganized, whereas the previous version was much better.

For example:

1. The States section is disorganized, and the states are not displayed in numerical order.

2. When creating the Municipalities section in the form, when a customer selects a state and then goes to select a municipality, all municipalities in that country appear in the dropdown list at once, making it difficult for them to find their own municipality.

3. The Variables section cannot be renamed like other sections, which makes the form unformatted if the store owner uses a language other than English to create it.

4. The position of the Order Confirmation box cannot be controlled; it automatically appears after the product title in the header of the product page and cannot be placed elsewhere, such as at the bottom of the page.

Baby Room
Algeria
10 days using the app
November 8, 2025

the app used to work well and smooth.
But recently I had SO MANY problems and errors occuring and making my workflow stops.

I talked to their team, but the response is TOO SLO and they never fix the things!!

Struggling; that's the word I would use describing the app.

Sukoon Shop
Algeria
19 days using the app
December 27, 2025

تعامل ممتاز وسرعة كبيرة في الرد. شكراً على الاحترافية والاهتمام.

KARA STORE
Algeria
About 1 year using the app
Edited December 31, 2025


the support call me .Saaed was super helpful and easy to talk to. He explained everything clearly and made the whole process really smooth. Highly recommend his support
thanks you for hlep saaed

Espoir shop
Algeria
9 months using the app
WebInnovate replied December 27, 2025

Hello, thank you for your feedback and we apologize for the inconvenience.
You can continue using the old form, which remains fully functional.
We are refining the new version, which will soon offer better performance and additional features.

Thank you for your understanding and support.

December 24, 2025

This app is absolutely amazing—smooth, fast, and very easy to use. Everything works perfectly and it really exceeded my expectations.

What made the experience even better was the customer service. Abdellah was incredibly professional, patient, and helpful. He responded quickly and made sure my issue was fully resolved.

Truly one of the best app experiences I’ve had. Highly recommended!

Eljdid.com
Algeria
Almost 2 years using the app
Edited November 21, 2025

Abdellah was very helpful, his ability to listen and resolve problems is outstanding. This is the type of staff that you need to keep in your company.

Selling-Hub
Algeria
7 months using the app
November 3, 2025

We’ve had a great experience with Webi on Shopify! The app is intuitive, runs smoothly, and makes managing our store much easier. Their support team is very responsive and professional. Highly recommended to any merchant looking to improve their Shopify store!

Noom Literie
France
Over 2 years using the app