Reviews (443)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive financial and customer lifetime value analysis, featuring real-time profit tracking and seamless integration with platforms like Google and Facebook. They appreciate the intuitive dashboard, automated reports, and the inclusion of custom costs for a detailed profitability overview. Key features such as cohort analysis, daily P&L tracking, predictive analytics, and customer behavior insights are praised for enhancing data-driven decision-making. The app's performance is noted as reliable, and the customer support team is commended for their responsiveness and helpfulness, enhancing business operations and providing insightful analytics.

November 20, 2020

This app breaks down data in a very granular way and saved us hours of work we would have to have done to calculate these numbers.

True Glory Hair
United States
Over 1 year using the app
Edited November 23, 2023

I recently had the opportunity to interact with Amar Sujith, the Customer Success Manager at Lifetimely, and I must say, the experience was nothing short of exceptional. Amar's prompt and insightful responses to my queries regarding data syncing and custom costs management were incredibly helpful. The advice on efficiently handling bulk deletions and resyncing to ensure faster data updates was particularly valuable. It's rare to come across such dedicated and knowledgeable customer support in today's fast-paced digital environment. Amar's professional approach and Lifetimely's user-friendly interface have significantly enhanced my overall experience with the platform. This level of service and attention to detail makes Lifetimely a standout choice. I highly recommend it to anyone in need of an efficient and reliable business management tool, backed by top-notch customer support.

Destructive
United Kingdom
Over 1 year using the app
April 4, 2022

Amazing app, we are using it in all our shops. Love the cohort's view options and statement reporting.

Dreamwithus.cz
Slovenia
Over 1 year using the app
February 13, 2020

Excellent app for customer lifetime value. Being able to connect Google and Facebook Ads accounts provides additional valuable information. A big plus for fast customer support, thanks Karri!

Hyvinvoinnin Tavaratalo
Finland
Over 1 year using the app
Edited May 3, 2021

Lifetimely came recommended as a solution to understanding LTV. I've come to understand that instead of chasing LTV, which is a tough metric to nail down, you should focus on the lifetime value in a given period amongst specific cohorts of customers, 6 months, 12 months, 24 months. Lifetimely does that, and it does it well! And, it allows you to factor in all of your costs so you can measure true ROI rather than ROAS. The platform is easy to navigate, the knowledge base and videos make it even easier to understand what you're looking at, and their customer support is very helpful. I highly recommend this if you want to understand what your actual customers are worth and even break out the value of customers you acquire from different channels, etc. Fantastic!

Best Nest Wellness
United States
Over 1 year using the app
July 5, 2022

This app has been instrumental in helping my team better understand LTV and create product strategies based on the data - incredibly well organized interface and does a lot more than you realize. Also - you can schedule a 1:1 call with Kerri (the founder) - which was SUPER helpful. Highly recommend.

Laura Geller Beauty
United States
Over 1 year using the app
Edited April 26, 2021

Wish I could give this app 100 stars - seriously every store should have it. It saves hours of manual analysis and gives so much more insight. Wish I'd have discovered it years ago. Definitely worth the upgraded price for additional data.

Blowfish for Hangovers
United States
Over 1 year using the app
September 5, 2022

Amazing app!! Super happy with it and amazing founder! We are very happy with the entire app and onboarding process!

Bright Swimwear
Sweden
Over 1 year using the app
February 2, 2022

Must have an app for each ECOM business owner. Nice dashboard with need-it KPI-s. Amazing LTV reporting. We are using it in 10 shops. I would definitely recommend it.

dreamwithus.se
Slovenia
Over 1 year using the app
Edited February 19, 2024

Kari was super helpful explaining how the app works and breaking down reports and numbers. We use this information now to our advantage

Customer service was quick and helpful

Skipper's Pet Products
United Kingdom
Over 1 year using the app