Reviews (1,546)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values, with some attributing up to 25% of their revenue to its features like upselling and cross-selling, especially through the "complete the look" option. It offers various recommendation types such as frequently bought together and trending products, and provides detailed analytics on product performance and customer behavior. The app is noted for not slowing down site speeds and has responsive customer support that assists with customization and troubleshooting. Installation is straightforward, and merchants appreciate the proactive help in aligning the app with their store themes.
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To be honest, I forgot I signed up for a free trial with this app and all of a sudden - my sales were going up. I had no idea why. I thought it was because I started doing Facebook & Instgram ads but when I looked at my referral traffic, it seemed low to translate into that many sales! So I figured I must be mis-reading the data or something must be broken. Now the mystery is solved! This app has had a positive impact on the user experience for my website's visitors and I will 100% be keeping them for this website and my other websites as well! And may I add that Marc was absolutely amazing in guiding me through the portal and explaining everything! A BIG THANK YOU!!
Great customer service! The support is very fast and helpful. Highly recommended! Thank you so much!
Thank you for your positive experience with LimeSpot and the support team!
I didn't notice it at first but it has truly been an amazing app. I can see the data and the increase in customers.
Really easy set up with the help of LimeSpot. So far the app seems to be performing well and with no issues.
brilliant app so far
I'm finding lots of bugs with this app and as it has become more sophisticated, it's become more difficult to use. e.g. If I try to make configuration changes, it just seems to fall over and I can't access it for a few hours as it resets. Probably user error, but even so, it shouldn't behave as it is. I'm on the verge of swapping for another recommender engine.
We are very sorry for the frustrating experience you had with our app. Our engineering team has since fixed the issues and your account is now good to go. We tried to reach out to you via the live chat to let you know that everything is now fixed. Hopefully you will be able to give us another chance before swapping for another app! Do reach out to us at support@limespot.com so we can help you with any other concerns you may have with our product.
Excellent app, very stable, and so far it's configurable in all the ways I need. Really able to dial in on upsells and relevant cross sells.
And the customer support is excellent. I use Limespot on multiple storefronts, and will continue to.
Good app, good company.
Marc was outstanding in helping us set up this app. Went above and beyond to help us understand how it works since the back end isn't the most intuitive and there are a lot of features. So far its been working good with a few minor glitches here and there. We would recommend Limespot for your store!
Love, love, love this app. Easy to install, good support, and so much fun to try different combinations on different pages. Some of the functions (trending, most popular) take a while to gather information, so we left them off for the first months as they weren't truthful, but we have started introducing them now, and they are up-to-date and they definitely encourage people to order from the list. The only thing I feel is missing right now, is some help from Limespot in analysing the information on the dashboard - if most of our sales are coming through 'Recently Viewed', for instance, does that mean we should have that function on more pages, or is it figuring so prominently because it is already on many pages, and maybe we should try something else? I would pay to have someone do an analysis of how we have set the app up....maybe a thought for Limespot's team for the future?
Really good app / Really helpful support. Game changer!
Great app, on the first day of installing it my AOV made an amazing change. So that means before I was even finished with the free trial this app has already paid itself multiple times over. Not only that but when I had an issue the support team got back to me as soon as they were opened and fixed the issue, thanks a lot guys, will be using this on all my stores without a doubt!