Reviews (1,553)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through its effective product recommendation engine. It's noted for its ease of setup and customization options. Customer support, particularly from staff members like Will, Reymond, Frederick, and Michelle, is frequently praised. Features such as upselling, cross-selling, and detailed analytics are valued for enhancing product visibility and tracking trends without slowing down website performance. Merchants appreciate its ability to improve customer experience and increase sales.

September 18, 2024

I’ve been using LimeSpot Personalizer on my Shopify store since 2019, and it’s been a game-changer for improving how my products are presented to customers. The app’s AI-driven recommendations make a difference, showing customers what they’re likely interested in based on their browsing. I love how it’s easy to set up, even for someone like me who’s not super tech-savvy. It’s also great that you can customize the look so it matches your store’s vibe perfectly. I’ve noticed better engagement and even a slight increase in sales since using it. If you’re looking for a simple yet effective way to boost conversions, I recommend giving LimeSpot a try.

Style Possession
Canada
Over 5 years using the app
August 22, 2024

We have been using Limespot for a few years now and recently needed some algorithm adjustments for specific products. The customer support is impeccable. Will was particularly outstanding—he listened carefully to our feedback and remained persistent, ensuring every last detail was perfect. Can’t recommend them more!

Osaka World
Belgium
About 4 years using the app
September 7, 2024

It's a tremendous super app with excellent support. It is warmly recommended for everyone. thank you

USABLOCKS
Israel
Almost 2 years using the app
August 28, 2024

Will is a great supporter of the Team! He helped me very quick to optimize the Shop cart. Also his knowledge I just like to recommend.

Thanks to Will and the Team.!

HUGANDLOVE
Germany
About 1 month using the app
August 29, 2024

Looks super good, can be added to every page, easy set up & Support is quick and super helpful. I have it installed on both my stores. 10/10

My Ancient Relics
Canada
About 1 month using the app
July 9, 2024

Limespot has been an outstanding app so far. Our customer support representative is exceptionally responsive, swiftly addressing our needs. We look forward to exploring what more Limespot can do for us!

Frozen Dessert Supplies
United States
6 months using the app
August 11, 2024

Hello,

We have reached out to Limespot support severally to fix the ambiguous recommendations they placed on top of our collection pages, which has been affecting the load time and are driving away our customers and hurting conversions - thereby wasting our ad budget.

There has been no response after series of emails to Limespot.

Kindly fix this issue ASAP and Make sure you don't charge us for this app as it has DONE MORE HARM THAN GOOD in our campaigns. And if you have charged, kindly reverse any such charge asap and fix this issue we have been writing you for and you have pretended not to have seen it!

Luxesthetic Stores
Nigeria
17 days using the app
LimeSpot replied August 13, 2024

Hello - We are sorry that you feel this way about your experience.

Your review misleading: You initially reached out on Saturday morning and received a reply by Monday morning, offering you a solution. We also promptly issued app credits corresponding to the full amount of your fees.

LimeSpot uses industry best practices to ensure that our product recommendations have the least impact both on site speed and SEO. More information can be found here: https://support.limespot.com/en/articles/1443323-do-the-recommendation-boxes-affect-my-page-load-seo

August 21, 2024

Trotz einiger Herausforderungen bei der Personalisierung war der Support absolut erstklassig. Die Antworten kamen unglaublich schnell, und alle Anpassungen im Code wurden genau nach meinen Wünschen umgesetzt. Ich kann den Service nur wärmstens empfehlen! Besonders hervorheben möchte ich Will, der mich betreut hat. Er war nicht nur ausgesprochen freundlich, sondern hat auch all meine Änderungswünsche ohne zu zögern umgesetzt. Selbst wenn es noch weitere Fragen oder Probleme gab, stand er mir stets geduldig und hilfsbereit zur Seite. Ich bin wirklich beeindruckt von seiner Geduld und seinem Engagement. Einfach TOP!!!

Nightbusterz
Germany
6 days using the app
Edited June 7, 2024

Great communication

Konstantin Antiques
United Kingdom
Almost 6 years using the app
May 6, 2024

Great tool

Sense for Decor
Canada
Over 4 years using the app