LimeSpot AI Bundles & Upsells

LimeSpot AI Bundles & Upsells

Reviews (1,536)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations, noting its ability to boost sales and enhance customer engagement. Features like easy installation, a user-friendly interface, and customizable widgets such as "frequently bought together" improve shopping experiences and store revenue. The app integrates seamlessly with store themes without slowing down websites. Customer support is also praised for being responsive and helpful in optimizing app performance.

February 29, 2024

LimeSpot has been a key contributor to the layout of our website the past 2 years. Customer service has always been outstanding! The user-friendly self service tools to find answers quickly are a bonus.

Beyond Clothing
United States
About 3 years using the app
July 9, 2024

Limespot has been an outstanding app so far. Our customer support representative is exceptionally responsive, swiftly addressing our needs. We look forward to exploring what more Limespot can do for us!

Frozen Dessert Supplies
United States
6 months using the app
August 11, 2024

Hello,

We have reached out to Limespot support severally to fix the ambiguous recommendations they placed on top of our collection pages, which has been affecting the load time and are driving away our customers and hurting conversions - thereby wasting our ad budget.

There has been no response after series of emails to Limespot.

Kindly fix this issue ASAP and Make sure you don't charge us for this app as it has DONE MORE HARM THAN GOOD in our campaigns. And if you have charged, kindly reverse any such charge asap and fix this issue we have been writing you for and you have pretended not to have seen it!

Luxesthetic Stores
Nigeria
17 days using the app
LimeSpot replied August 13, 2024

Hello - We are sorry that you feel this way about your experience.

Your review misleading: You initially reached out on Saturday morning and received a reply by Monday morning, offering you a solution. We also promptly issued app credits corresponding to the full amount of your fees.

LimeSpot uses industry best practices to ensure that our product recommendations have the least impact both on site speed and SEO. More information can be found here: https://support.limespot.com/en/articles/1443323-do-the-recommendation-boxes-affect-my-page-load-seo

February 24, 2025

Amazing customer experience. Really helped us with applying changes and also the ML algorithm on the product recommendations is really good.

Chalkys.com
United Kingdom
About 1 year using the app
May 3, 2024

BE VERY CAREFUL. This app is a scam. It's three times more expensive than Shopify's own plan, they don't provide a proportional increase to the charges they apply, they don't warn about extra charges, and the customer service is either terrible or non-existent. Ultimately, the worst decision I made with an app is downloading this.

Dew&Corch
Spain
8 months using the app
LimeSpot replied May 6, 2024

We're sorry you feel this way about your experience with LimeSpot. We have refunded the charges you didn't expect.

Our pricing is clearly laid out on our website at www.limespot.com/pricing, in our documentation at support.limespot.com/en/articles/5716048-how-does-limespot-s-pricing-work, and in our app when you install it and are asked to select a plan.

It is worth noting for other merchants reading this review that during the period referenced, LimeSpot accounted for more than 25% of this store's total revenue.

August 21, 2024

Trotz einiger Herausforderungen bei der Personalisierung war der Support absolut erstklassig. Die Antworten kamen unglaublich schnell, und alle Anpassungen im Code wurden genau nach meinen Wünschen umgesetzt. Ich kann den Service nur wärmstens empfehlen! Besonders hervorheben möchte ich Will, der mich betreut hat. Er war nicht nur ausgesprochen freundlich, sondern hat auch all meine Änderungswünsche ohne zu zögern umgesetzt. Selbst wenn es noch weitere Fragen oder Probleme gab, stand er mir stets geduldig und hilfsbereit zur Seite. Ich bin wirklich beeindruckt von seiner Geduld und seinem Engagement. Einfach TOP!!!

Nightbusterz
Germany
5 months using the app
Edited June 7, 2024

Great communication

Konstantin Antiques
United Kingdom
Almost 6 years using the app
October 27, 2015

Excellent app, easy to install and set up. Highly recommended, especially for the price. Getting a lot of clicks on different products due to this app...

Aerial Tech
Canada
Over 9 years using the app
January 6, 2017

LimeSpots service and customer support is superb. Our shopify website isn't live yet and we're still learning how to use the app but so far it looks like it has lots to offer for us. Emails are replied to right away by Marc who is knowledgeable with direct and concise answers.

Best,

DisplayImporter

Ameriglobe
United States
About 9 years using the app
October 20, 2016

LimeSpot works beautifully in our store. We did have a glitch early on and the staff at LimeSpot were very responsive and fixed the problem quickly. I was impressed that they handled it immediately after my request for help.

Distinctly Montana
United States
About 9 years using the app