Reviews (1,546)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values, with some attributing up to 25% of their revenue to its features like upselling and cross-selling, especially through the "complete the look" option. It offers various recommendation types such as frequently bought together and trending products, and provides detailed analytics on product performance and customer behavior. The app is noted for not slowing down site speeds and has responsive customer support that assists with customization and troubleshooting. Installation is straightforward, and merchants appreciate the proactive help in aligning the app with their store themes.

Edited October 31, 2018

We are using LimeSpot apps for a couple of years now and we recommend them to all online shops owners. They have great support, easy to use API and great impact on our revenue.
We, at Libelula Vesela online shop - www.libelula-vesela.ro - are grateful to LimeSpot team for their continuous effort to improve their apps for our, all, benefit.

Libelula Vesela
Romania
Almost 2 years using the app
November 13, 2020

Limespot has a good return on investment, and their staff is really responsive and super helpful. The only downside to me is that their post-purchase upsell requires customers to re-enter their payment information. A true one-click-upsell would make this app perfect.

The Buried
United States
Almost 2 years using the app
LimeSpot replied November 16, 2020

Thank you for taking the time to give your feedback. We really appreciate it. Just wanted to let you know that our post-purchase upsell is only on the Order Status page (aka Thank You page), which is when the customer finishes making their purchase. Shopify does not allow any apps to access the payment information section due to security reasons.

May 11, 2020

The app can be integrated 100% into your own theme and works perfectly. All fundamental marketing tools for an upsell and/or cross-sell strategy are included. The handling of the individual widgets is clear and practical. The support is very fast and maximally customer-oriented, I really appreciate the support! I can highly recommend the app.

art by life
Switzerland
Almost 2 years using the app
LimeSpot replied May 11, 2020

Thank you very much for your recommendation. We are happy to serve you and know that you'll get lots of upsells to ultimately increase conversion rate!

January 24, 2018

great app - does what it says. quick page loading. all good

Kascel Med
Ireland
Almost 2 years using the app
August 13, 2019

Prompt responses when messaging. Easy to set up. Looks good on my site. It integrates well to my site. It looks professional.

JLWForce
United States
Almost 2 years using the app
LimeSpot replied August 13, 2019

Thank you for your kind review. We're glad to know that your find our app integrates well with your site.

December 4, 2018

They are fast to resolve my technical issues! As I have gone through a third party to build up my website, they did not synchronize the personalizer to my website. After I get in touch with the limespot support team, they help me to customize all my settings and fix when there is error. Thanks for your help! Highly recommended this app!

cyspace
Singapore
Almost 2 years using the app
January 26, 2017

Great app, easy setup, enabled upselling on day 1

Over The Ocean 3
Portugal
Almost 2 years using the app
Edited August 7, 2017

No longer free and it keeps reinstalling the widgets after they are removed.

Gamers247
United Kingdom
Almost 2 years using the app
July 30, 2017

Excellent all the way, instant response to customize need, thank you so much

Homcore Beta
Greece
Almost 2 years using the app
September 11, 2019

The app gets pretty pricey once you start bringing in a lot of revenue as they take a percentage of the sales that the app generates for you.

That being said, there isn't a better app on the market for what we use it for. It gives great targeted recommendations, and the support has been really good when we need any help. Cross selling individual products is also a breeze, which was the main reason we got this app in the first place. All the extra widgets it has are just a bonus. We have used this app for a couple years now and have been fully satisfied.

Sparkle In Pink
United States
Almost 2 years using the app
LimeSpot replied September 11, 2019

Thanks for your honest feedback! We are really grateful that you have been with us for a few years now and that your experience has been positive. 😊

Regarding our pricing, we hear our customers about this and are actually in the process of changing our pricing model to better match the needs of all types of stores. We're committed to bringing more value to our customers with new product features, new integrations, better algorithms, pricing changes, and much more. Really appreciate the time you took to share your opinion.