Reviews (1,546)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values, with some attributing up to 25% of their revenue to its features like upselling and cross-selling, especially through the "complete the look" option. It offers various recommendation types such as frequently bought together and trending products, and provides detailed analytics on product performance and customer behavior. The app is noted for not slowing down site speeds and has responsive customer support that assists with customization and troubleshooting. Installation is straightforward, and merchants appreciate the proactive help in aligning the app with their store themes.

June 4, 2015

This is an essential app. Not only is it free, it is responsive, looks professional and works seamlessly with my website. The best thing about this app is the support / programming team behind it. They were quick to respond to any issues that I had, and are constantly improving the features that this app has to offer while keeping it free. Highly recommended.

Faisal Fashion Fabrics - Designer Salwar Kameez, Dresses and Saris
United Kingdom
Over 1 year using the app
March 28, 2017

We like how LimeSpot personalizes the product recommendations. They even made a Free App Customization / Configuration for our store.

Bastetnoir
United States
Over 1 year using the app
July 12, 2018

Super app...super support..helped me to increase my revenue a lot...and they dont charge until get you revenue...best!!

Sumana123
United States
Over 1 year using the app
June 18, 2017

This app is awesome. Was skeptical at first but it has helped increase conversions. Will definitely recommend this app for any ecommerce website. Check it out in action www.thehalloweenspot.com

The Halloween Spot
United States
Over 1 year using the app
September 23, 2015

Great app for those using themes which do not have a great native related products feature.

Theplayground
Australia
Over 1 year using the app
March 4, 2017

This is one of the BEST if not the best apps on Shopify hands down. This app has helped make our store look so much more "legit" and we can really stand proudly next to well known competitors. Awesome, clean layout and easy to use in the backend. Thank you Limespot for providing such a genius app!

Sin City Wigs
United States
Over 1 year using the app
June 29, 2018

Quick and responsive customer support. Highly recommended!

Pennett Co
Malaysia
Over 1 year using the app
July 20, 2018

Great Job, Thank you For Michelle

Doubleneeds
United States
Over 1 year using the app
Edited September 3, 2020

** Update **
We arrived at a good arrangement that makes sense for both side. At the end of the day, we want to operate the site under a model that fuel the growth in sales.

** Update **
Had a long call with Michelle from their team and really discuss the concern over how the pricing model and its impact on a high growth store. Their team is taking is feedback to the relevant party

The application is a well made. The pricing model will give you a heart attack.

When you sign you, you have to watch out for a few things:
1. You should really know your monthly revenue for the entire year and know that your sales spike will trigger upgrade. Also this revenue based model does not account for returns you have, let's say if you have huge spike, then huge return volume. Your pricing tier will jump. Our jumped from $30 to $180 due to a run away winner.

2. Charges on performance is a nice term but they are billing on performance of total revenue. That might or might not be directly correlated to having reco and suggestion feature on the site. For example, we have increased our direct response ad spend and thus the sales. From the metrics presented, Limespot only attributed 10% of the sales to themselves. Limespot charges more when the revenue increases, The logical question here is whether the 10% scales along with the increase in ads spend which drives the revenue

3. Auto upgrade. This sounds nice in theory. But you don't have the option to pause the app. As your marketing team increase their spend to increase revenue, you are also looking at a huge bill from Limespot because they would auto upgrade your tier based on the top line revenue.

All in all, the app is robust and reco logic is great. I am not a fan of the lack of user's choice on upgrade and how the fee is tie to sales which is not 100% directly correlated to the impact brought by Limespot

Kozuguru
United States
Over 1 year using the app
LimeSpot replied August 12, 2020

We are pleased to announce that we have worked with the customer to resolve their pricing concerns and they are now a paying customer.

March 10, 2017

Seamless app that increases sales! Super!

Graham And Rollins Va
United States
Over 1 year using the app