Reviews (275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration and synchronization with multiple marketplaces including Shopify, Amazon, eBay, and Etsy. They find the inventory sync feature especially useful for managing product listings efficiently. The app is praised for its affordability, flexible pricing, and capability to handle high SKU counts, making it suitable for all business sizes. Unique features such as order import into Shopify from marketplaces are also valued. The customer support is often commended for their quick response and professionalism. Merchants report that the app has helped save significant time and boost sales. Its mobile compatibility allows for business management on the go.
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I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.
Hi there!
We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.
For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.
Regards,
The LitCommerce Team
Where do i start. The absolute best customer support i have ever encountered. These guys are there to support you nearly 24\7 with knowledgeable and friendly, helpful staff. I use this app to link my selling platforms together and it works so well. By far the best app on shopify. Very Highly Recommended
Hi Toprank Sport,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support to be so helpful.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
We're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
Excellent customer support and simple to use
When I found LitCommerce, I was reluctant to use them as they promised so much but thought it was not possible to deliver.
However, I thought I would try them out and have nothing but praise for them. They are so helpful and have answered any questions or issues I have had. More importantly, the application is amazing and makes everything so easy.
Keep up the good work.
We are so happy with this app and the LitCommerce team. It integrates very well with our marketplaces. It keeps our inventory sync'd in all locations and pushes all the orders into our Shopify store.
With the few issues we have encountered, the team is very responsive, unlike many other apps we have used. The price is very fair for what the app does. We recommend this app to anyone that needs these features, and a great and responsive customer service/tech team.
Hi there,
Thank you so much for your kind words! We're glad to hear that our tool works well for your marketplaces. We know that integrating two platforms can be a challenging task, so we're always happy to support you in getting everything up and run smoothly.
Your recommendation means a lot to us. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce!
Sincerely,
The LitCommerce Team
Just started to use this app, but can already say it's very intuitive and convenient to use, move listings to channels, and publish them.
Very good and fast customer service!
I am looking for a program that would allow me to transfer products from POD operators to at least Etsy, Ebay and Amazon. This LitCommerce offered multiple channels at a suitable price and setup/use proved to be easy, at least for the first two online stores. When implementing Amazon, I faced the complexity of the website and without LitCommerce's instructions and the help of the chat channel, the implementation would probably have been left unfinished.
At least for us the app never synchronized either quantity x price on Ebay.
I hate the fact that we users have to give a lot permissions to install the app and then later we see that the app did not work, BUT the data was already shared.
Avoid it !
Hi DaRoAn Team,
Our sincerest apologies for any inconvenience and misunderstanding caused during our interaction. We understand your preferences and truly appreciate your trust in granting us the necessary permissions. Starting now, LitCommerce can accompany you on your multichannel selling journey.
It seems that you are having difficulties in synchronizing your product price and quality. Upon checking, we have not received any tickets from you regarding this issue so far. Therefore, our Team has proactively contacted you via our support channel. Rest assured that our support team is fully capable of guiding you through it. Please check your Chat box/Email so we can efficiently assist you!
Sincerely,
The LitCommerce Team
Just starting to use this service and there has been some glitches and errors in the beginning but customer service has done a great job at being resourceful and helping resolve the issues I have been facing. A step by step tutorial would be useful for new users as well as different ways to sort your listings. Also, a way to auto import new listings from eBay to Shopify would be great. Overall I am satisfied and will continue to learn how to navigate & maximize use for the app.
Hi Silverlake Pallets & Logistics,
Thank you for your feedback! We're glad our customer service team could help resolve the initial glitches. We're working on a step-by-step tutorial for new users and improving listing sorting.
Your suggestion for auto-importing listings is also noted. We're committed to enhancing your experience.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're always here to help.
Thanks again for choosing LitCommerce! Wishing your business more success in the future!
Best regards,
The LitCommerce Team
I'm using the app now for a longer time and I'm happy with my decission to move to LitCommerce solution as I was not happy with another app. Customer Service is awesome and reacting time very quick. I can definitely recomment this App!!!
Hi Individual-3D,
Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are so grateful for your feedback and look forward to creating more pleasant experience together!
Sincerely,
The LitCommerce Team