Reviews (277)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and synchronization with multiple marketplaces including Shopify, Amazon, eBay, and Etsy. They find the inventory sync feature especially useful for managing product listings efficiently. The app is praised for its affordability, flexible pricing, and capability to handle high SKU counts, making it suitable for all business sizes. Unique features such as order import into Shopify from marketplaces are also valued. The customer support is often commended for their quick response and professionalism. Merchants report that the app has helped save significant time and boost sales. Its mobile compatibility allows for business management on the go.

January 3, 2024

Great app. Very convenient if you need to manage several stores from one place. I recommend!

™️MyGUL.co.uk
United Kingdom
About 1 month using the app
LitCommerce replied April 15, 2024

Hi MyGUL.co.uk,

Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce and that our multichannel selling tool is helping you manage all your selling channels more easily. Your support means the world to us!

If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're always here to help.

Thanks again for choosing LitCommerce! Wishing your business more success in the future!

Best regards,
The LitCommerce Team

November 28, 2023

Always pleased with LitCom. Support reply quickly, and get anything resolved very promptly. All support staff I've used over the years have been decent.

App works well and has many more features (such as order import into Shopify from marketplaces) that I couldn't find elsewhere :)

HPI Technology Limited
United Kingdom
8 months using the app
LitCommerce replied December 24, 2023

Hi there,

We are so thrilled to hear your positive feedback about our app and the product import.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.

More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

January 3, 2024

very helpful and time saving app works well.
makes it easier to import items and synch. between different stores or marketplaces.
I recommend it.

EGYPTIAN HANDICRAFTS
Egypt
3 months using the app
LitCommerce replied April 15, 2024

Hi there,

Thank you so much for taking the time to give us this amazing 5-star feedback. We're thrilled that you found our LitCommerce tool helpful for your business.

We understand that integrating multiple platforms can be a challenging task, so we're always dedicated to making LitCommerce the best tool for your multichannel selling journey.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

February 14, 2024

Amazing and patient customer service team.

Melanated Beauty Depot
Canada
About 1 month using the app
September 29, 2023

When Shopify did away with their internal eBay sync, I was at a bit of a loss for what to do. I had just barely converted from a Wordpress-based store to Shopify, and was just starting to get used to how things worked. The change left me scrambling for a replacement in an environment I wasn't overly familiar with. After going back and forth and trying a couple of different solutions I ultimately landed on LitCommerce. In hindsight, it was the best thing that ever happened to my business! It is an amazingly powerful resource that has been able to accomplish everything I've needed it to and then some. And the best part about the whole experience, hands down, has been interacting with the staff. They have been professional, amazingly friendly, and responsive at times when I thought there would be no one to help me, including at times on weekends.

If I were to go back in time and needed to choose which resource I would use to help me manage my 3rd party listings, I'd choose the same way every time!

Multiverse Of Heroes
United States
10 months using the app
LitCommerce replied October 6, 2023

Hi there,

We are so thrilled to hear your positive feedback about the LitCommerce app. It's challenging to integrate platforms, so we are glad to know that LitCommerce has been useful to you during eBay integration.

All in all, your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

March 24, 2024

Lit is Lit, the cs is excellent x

Collections: Designer
Australia
2 days using the app
November 5, 2023

This app has been a game changer!!! I am know able to sync all my sales channels and I have increased the marketplaces I sell on. I am doing double the listing for half the time. I upload my listing to my main store then with a click of a button I can add that product to 5 other channels. The customer support has been extremely helpful with any issues I come across and will spend as much time as needed getting the issue fixed and they are super easy to get a hold of when needed.
If you need an app to list to multiple platforms then you need LitCommerce!!!!

Chellesatthebeach
United States
4 months using the app
LitCommerce replied December 24, 2023

Hi there,

We are so thrilled to hear that you are satisfied with our sync and listing functions!

Your kind words are exactly what keep us going and strike for more innovation. But more than that, the LitCommerce team promise you to keep up the service that led to your satisfaction in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

October 20, 2023

Excellent App, easy to use once you get used to it. Its very intuitive and the customer support is excellent. Jessica and her team were able to resolve an issue we had with order syncing very quickly. Would definitely recommend to those looking to expand their markets into eBay and other platforms.

Forces Uniform and Kit
United Kingdom
11 months using the app
LitCommerce replied October 26, 2023

Hi there,

We are so thrilled to hear that you enjoy LitCommerce and find Jessica from our team to be so helpful. Your kind words are exactly what keep us innovating every day. We'll surely pass it along the team and to Jessica.

But more than that, we promise you to keep up the service that led to your satisfaction and will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts!

January 7, 2024

Easy to use app to sync our inventory between eBay and Shopify. Excellent customer service, responsive and helpful.

Night Market Hobby
United States
3 months using the app
LitCommerce replied April 15, 2024

Hi Night Market Hobby,

Thank you so much for taking the time to give us this amazing 5-star feedback. We're thrilled that our LitCommerce app can help you along your multichannel selling journey.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that our CS team was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our app for many years to come.

Sincerely,
The LitCommerce Team

Edited April 9, 2024

9th April 2024: Update to earlier review. We have been using Litcommerce for more than 6 motnhs now and they continue to impress with their customer support. Mostly, during that period, we have not needed any support but on the rare occasion it is required, LitCommerce always responds promptly and efficiently and clearly explains how to sort the issue so that I can do it myself. Nothing is too much trouble. As for teh software, it works great, stock control is accurate in a timely manner and as I said previously, listing on ebay is made very easy. I still highly recommend this app.

I have been using this app for about 1 month and I have to say I am very impressed. It works seamlessly between Shopify and Ebay and makes listing on Ebay very quick. There are a couple of features missing, for instance you can't set up multi-buy discounts on ebay through the app, but that's a small thing and I just edit my listing on ebay afterwards - perhaps LitCommerce might look into adding this as a feature in the future.
Similar to other customers, I have found the technical support to be second to none. I had a few issues at the beginning with not having correct SKUs and I thought I was going to have to manually add in about 1000 SKUs but LitCommerce were able to help and saved me so much time and effort. Also, with any queries I have had, they have been extremely responsive and super helpful. They go above and beyond to help you. If you are consdering using LitCommerce, do it, its a great app and the technical service is fantastic.

Enigma Component Shop Ltd.
United Kingdom
9 months using the app
LitCommerce replied August 24, 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying Shopify eBay integration by the LitCommerce app.

We know that integrating two platforms can be challenging, so we're always try our best to provide our customers with the support they need to get everything up and running smoothly.

Since we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come!