Reviews (393)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.
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Connecting each marketplace is simple. Everything is pretty explanatory but if you need help then the support is amazing. I have tried several platforms but Lit Commerce is the most helpful support team I have experienced so far. -TBG
Pauline's support was absolutely perfect. It was my first day using LitCommerce, but thanks to her, I was able to set everything up perfectly. I really appreciate her patience and kindness throughout the process.!!
Hands down the BEST customer service I have EVER recieved in 8 plus years of working with apps on Shopify. The amount of time this app and customer service has saved me can not me measured. They literally stayed on chat with me as I set everything up and pointed out things to fix, etc. I have tried other apps similar to this that I could NOT get to work correctly as we have a large catalog. I had reached out to other apps in regards to the same thing with no resolve. This App , no problem at all!! DO NOT THINK TWICE DOWNLOAD THIS APP!!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
I have been using Litcommerce for a few months now and I am really happy with it, so much so I have now signed up for a year. Also the customer service is excellent! They sort any problems out really quickly
very helpful and completed the issue very quickly
This app works as promised and provides majority of features demanded among merchants. Inventory sync works fine, user interface is alright.
It is possible to open the user interface from mobile phone and to use it (desktop version opens though, but that is not a big deal).
It is very affordable and flexible when it comes to pricing. Support is simply great, I have contacted about 5-7 times them and got replies within minutes.
To sum up, I recommend using this app, most likely it will work fine with your needs.
Hi there,
Thank you so much for the positive feedback! We're glad to hear that our app, especially the inventory sync feature, is meeting your needs and our team supported you well.
We're always looking for ways to improve our services, so we appreciate your feedback about the interface. We'll be sure to pass it along to our team.
Your recommendation means a lot. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce!
Sincerely,
The LitCommerce Team
This was by far the easier way for me to list on Ebay and Reverb. Customer service has been great for the questions I had. I definetly recommend.
The agent Rachel helped a lot with uploading listings from eBay to Shopify and guided through the entire process with screenshots that made it really easy to understand. Compared to every other platform I've used, LitCommerce really has the best agents and they put you first whether it's taking your time or actually sitting you through it.
"This app is fantastic for managing our Amazon and eBay stores, and I can't emphasize enough how responsive and friendly the support team is. If you're juggling multiple ecommerce channels, this is the app you need. I wholeheartedly recommend it.
Always pleased with LitCom. Support reply quickly, and get anything resolved very promptly. All support staff I've used over the years have been decent.
App works well and has many more features (such as order import into Shopify from marketplaces) that I couldn't find elsewhere :)
Hi there,
We are so thrilled to hear your positive feedback about our app and the product import.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.
More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!