Reviews (393)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.

April 10, 2024

My help has always been all that I could have wish for. Rosalie was great to work with. I have always found Harvey and all of the gang at the help desk very courteous and informative. Being somewhat computer illiterate and not very well acquainted with the rules of Amazon, they have been a great help.

Artsplashes.com
United States
4 months using the app
May 3, 2024

Customer support is very helpful. We had a bit of an issue transferring from Sellbrite but Louisa has done a great job smoothing over some issues we have had.

Tabletop Terrain
United States
20 days using the app
LitCommerce replied May 24, 2024

Hi Tabletop Terrain,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa to be so helpful.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

We're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

November 21, 2024

5-star support. Far superior to Marketplace Connect support, CEDCommerce, and Amazon Integration Plus.

Unfortunately, we had to uninstall the app because it is not capable of syncing customer data (name, address, phone) from Amazon orders to Shopify. We were told we had to manually copy and paste the data for each order.

Nutmeg Games
United States
April 9, 2024

Very useful tool to have, simple and effortless and if you are ever stuck their support team is amazing! Thanks for all your help Rachel.

R and T Music
United Kingdom
9 months using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

January 7, 2024

Where do i start. The absolute best customer support i have ever encountered. These guys are there to support you nearly 24\7 with knowledgeable and friendly, helpful staff. I use this app to link my selling platforms together and it works so well. By far the best app on shopify. Very Highly Recommended

Toprank Sport™
United Kingdom
5 months using the app
LitCommerce replied April 15, 2024

Hi Toprank Sport,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support to be so helpful.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

We're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

December 29, 2023

We are so happy with this app and the LitCommerce team. It integrates very well with our marketplaces. It keeps our inventory sync'd in all locations and pushes all the orders into our Shopify store.
With the few issues we have encountered, the team is very responsive, unlike many other apps we have used. The price is very fair for what the app does. We recommend this app to anyone that needs these features, and a great and responsive customer service/tech team.

AZippysale
United States
6 months using the app
LitCommerce replied January 2, 2024

Hi there,

Thank you so much for your kind words! We're glad to hear that our tool works well for your marketplaces. We know that integrating two platforms can be a challenging task, so we're always happy to support you in getting everything up and run smoothly.

Your recommendation means a lot to us. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce!

Sincerely,
The LitCommerce Team

May 28, 2024

I really like using LitCommerce. The sync and inventory mgmt is great! It shows orders in real time and has been a huge stress relief knowing my inventory is correct! Great help center as well.

Never Enough Stitches
United States
13 days using the app
February 6, 2024

Very good app all around. We use it to sync listings from our website to Reverb. Couldn't be easier. Very straightforward. Plenty of options to do listings manually or automate if desired. Excellent customer support made the integration seamless.

Spicer's Music
United States
7 months using the app
April 14, 2024

This app is very helpful for keeping up my 4 stores. Louisa was especially helpful in walking me through the whole process. I could not have done it without her. She was knowledgeable, kind and courteous. I couldn't have asked for a better agent to assist me.

Design House Print Shop
United States
25 days using the app
July 13, 2024

Great app. Game changer

My Store
United Kingdom
24 days using the app