Reviews (357)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multi-channel listings and inventory across platforms like Shopify, eBay, Etsy, and Amazon. They value its cost-effectiveness and features such as bulk listing, inventory synchronization, and automated order processing. The app is praised for its user-friendly interface and reliable performance. Exceptional customer support, with responsive and knowledgeable staff, is frequently highlighted as a key benefit.

March 22, 2024

Excellent so far! Very helpful support and does exactly what we need! Thankyou :)

Beserk
Australia
4 months using the app
March 24, 2024

It has been a great experience with LitCommerce customer support. Always prompt in reply with clear solutions to the problems.

Excellent. Keep it up

True 5-Star Support.

Navya Craft
India
26 days using the app
April 22, 2024

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

Yogo
United States
3 days using the app
March 26, 2024

I've Literally used all the marketplace apps, But this one's the best among all. Managing channels and listing products is soo easy especially Amazon. Even their support is top-notch. Huge thanks to Louisa.

MODELLE
Australia
17 days using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

November 28, 2023

Always pleased with LitCom. Support reply quickly, and get anything resolved very promptly. All support staff I've used over the years have been decent.

App works well and has many more features (such as order import into Shopify from marketplaces) that I couldn't find elsewhere :)

HPI Technology Limited
United Kingdom
8 months using the app
LitCommerce replied December 24, 2023

Hi there,

We are so thrilled to hear your positive feedback about our app and the product import.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.

More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

February 6, 2024

Very good app all around. We use it to sync listings from our website to Reverb. Couldn't be easier. Very straightforward. Plenty of options to do listings manually or automate if desired. Excellent customer support made the integration seamless.

Spicer's Music
United States
7 months using the app
March 8, 2024

These guys and gals on on the ball! I had a question, typed it in and walked away from my computer. Within minutes I had answers by text, email and the original message. I was very impressed at the customer service level!!

Treasured Timbers
United States
About 1 month using the app
March 20, 2024

Litcommerce made listing my products on Amazon a breeze! Their support staff was incredibly helpful throughout the entire process, ensuring everything went smoothly. Highly recommend!

MAKERS STORE
India
3 months using the app
October 9, 2023

At first I was a bit aggravated with getting everything setup, but I eventually got the hang of it.
However, we came into an issue where we were getting a LOT of errors on items that were time sensitive, so I reached out to support.
Ember was AMAZING and spent a good 2.5 hours with me on getting the issue resolved FAST!
Guys, reach out to support if you need help. They are TRULY AWESOME at what they do and can get any issues resolved that you may have.

Ember, thank you again so much for your help!

Rock and Recycle Music
United States
3 months using the app
LitCommerce replied October 26, 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Ember to be so helpful.

We know that integrating platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

November 5, 2023

This app has been a game changer!!! I am know able to sync all my sales channels and I have increased the marketplaces I sell on. I am doing double the listing for half the time. I upload my listing to my main store then with a click of a button I can add that product to 5 other channels. The customer support has been extremely helpful with any issues I come across and will spend as much time as needed getting the issue fixed and they are super easy to get a hold of when needed.
If you need an app to list to multiple platforms then you need LitCommerce!!!!

Chellesatthebeach
United States
4 months using the app
LitCommerce replied December 24, 2023

Hi there,

We are so thrilled to hear that you are satisfied with our sync and listing functions!

Your kind words are exactly what keep us going and strike for more innovation. But more than that, the LitCommerce team promise you to keep up the service that led to your satisfaction in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!