Reviews (393)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.

September 1, 2024

Worst customer service and the app isn’t working.

mvhairandbeauty
Australia
About 2 hours using the app
April 10, 2024

App is easy to use and understand. Even if you do need help they always respond in a timely manner. I highly recommend. It's more expensive but worth it.

Mode Motif
United States
8 months using the app
May 7, 2024

So far so good. I've had this set up for a few days now and so far it's been excellent. The customer service section have been extremely helpful. They have helped me to get the features I need. I am hoping this proves to be as reliable long term as it has been so far.

Vida Lingerie
United Kingdom
7 days using the app
LitCommerce replied May 24, 2024

Hi Vida Lingerie,

Thank you so much for your amazing review! We're so glad that you're enjoying LitCommerce, as well us our support.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service and support that led to your satisfaction and we will always strive for excellence in every possible way.

Thanks again for your feedback. If you have more questions, don't hesitate to reach out.

We hope you'll continue to find LitCommerce valuable for years to come.

February 11, 2024

App is very good and intergrates well with all platforms. I would advice watching all the tutorials first as it really does make things easier but I have to say I found the support to be excellent and bery helpful.

The Pendant Lighting Company
United Kingdom
About 1 year using the app
February 9, 2024

We use LitCommerce for syncing our inventory, as a used retailer we really put a strain on their system; apps like this are usually designed around a set number of SKUs not a revolving door like what we have. That said, the app takes it like a champ and the couple of times it had a hiccup or we needed an extra feature built in they had it done in like a day. Can't recommend enough for high volume retail

Diablo Guitars
United States
4 months using the app
April 22, 2024

We`re using LitCommerce solely for TikTok at the moment, but with plans to go to other marketplaces. We tried other apps before, but there was always something wrong - they don`t have the market we need, or they don`t have the feature we need, or the customer service is not quite helpful. LitCommerce, on the other hand, was a next level experience, especially their customer service team. Honestly, no matter how big or small our issues were (mostly me skipping the tutorials), they were always there for us and sorted everything in a matter of hours (more often - minutes). Always friendly, too. Rosalie and Rachel - thank you for your help.

You Know Who's
United Kingdom
11 days using the app
June 7, 2024

The support team is incredibly helpful whenever any issues or missteps on my end happen.

FiveFortyFive
New Zealand
18 days using the app
May 3, 2024

Harvey was a huge help setting this up today with multiple channels. Thank you!

Delune
United Kingdom
5 months using the app
LitCommerce replied May 24, 2024

Hi Delune,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Harvey to be so helpful.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

We're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

April 10, 2024

My help has always been all that I could have wish for. Rosalie was great to work with. I have always found Harvey and all of the gang at the help desk very courteous and informative. Being somewhat computer illiterate and not very well acquainted with the rules of Amazon, they have been a great help.

Artsplashes.com
United States
4 months using the app
May 3, 2024

Customer support is very helpful. We had a bit of an issue transferring from Sellbrite but Louisa has done a great job smoothing over some issues we have had.

Tabletop Terrain
United States
20 days using the app
LitCommerce replied May 24, 2024

Hi Tabletop Terrain,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa to be so helpful.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

We're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.