Reviews (357)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multi-channel listings and inventory across platforms like Shopify, eBay, Etsy, and Amazon. They value its cost-effectiveness and features such as bulk listing, inventory synchronization, and automated order processing. The app is praised for its user-friendly interface and reliable performance. Exceptional customer support, with responsive and knowledgeable staff, is frequently highlighted as a key benefit.

March 28, 2024

Very good app, super lovely and helpful support team and ultra quick replies!

Deep Tone Music
Australia
9 months using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

December 29, 2023

We are so happy with this app and the LitCommerce team. It integrates very well with our marketplaces. It keeps our inventory sync'd in all locations and pushes all the orders into our Shopify store.
With the few issues we have encountered, the team is very responsive, unlike many other apps we have used. The price is very fair for what the app does. We recommend this app to anyone that needs these features, and a great and responsive customer service/tech team.

AZippysale
United States
6 months using the app
LitCommerce replied January 2, 2024

Hi there,

Thank you so much for your kind words! We're glad to hear that our tool works well for your marketplaces. We know that integrating two platforms can be a challenging task, so we're always happy to support you in getting everything up and run smoothly.

Your recommendation means a lot to us. If you have more feedback or questions, feel free to reach out. Thank you once again for choosing LitCommerce!

Sincerely,
The LitCommerce Team

February 16, 2024

Customer service is really helpful and get back to you fast, also UI is very user friendly and easy to navigate. So far loving the application!

TechsEssential
United States
4 months using the app
March 19, 2024

We've been using LitCommerce's integration app to link our Reverb marketplace with our Shopify store, and we couldn't be happier. The integration works seamlessly, effortlessly syncing our product listings and orders between platforms. What truly sets LitCommerce apart is their impeccable customer support. Their live chat response is lightning-fast, ensuring that any questions or issues we encounter are resolved promptly. Kudos to the LitCommerce team for their outstanding service and a top-notch integration solution!

Armstrong Music
United Kingdom
22 days using the app
March 7, 2024

We Started Using For Syncing Inventory
Excellent For Syncing Inventory
Excellent For Adding Products To The Different Stores

Greek Market
United States
4 months using the app
January 12, 2024

The software and the assistance have been essential to uploading my products to Amazon. The support is very responsive, which is valuable to getting tasks completed. I have tried a couple of other connectors, and this definitely seems to be the best I have worked with. I can't thank them enough.

Walt & Pete
United States
9 months using the app
April 1, 2024

they were prompt in their replies and tried there best to help solve the issue.

I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened.

The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.

TinyPrints
Singapore
About 18 hours using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

November 17, 2023

They have exceptional customer service! They respond extremely fast on their chat!
The app itself saves us so much time to upload products on Ebay, Etsy, Amazon, Walmart!

It is quite an advanced app so you do need to spend time to learn it but once you know how to use it it's amazing!

V12 RS
Canada
7 months using the app
LitCommerce replied December 24, 2023

Hi there,

We are so thrilled to hear your positive feedback about our customer service, and we are pleased to know that we've been helpful in your multichannel selling journey on Amazon, Etsy, eBay, and Walmart!

The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

December 18, 2023

This app has been a little bit of a struggle to get started, but the Customer Support has been amazing. I get all my questions answered in a timely fashion and they are super friendly and knowledgeable. There were a couple hiccups, but everything is running smoothly now. Thank you so much!

DesertScapeSucculent
United States
7 months using the app
LitCommerce replied January 2, 2024

Hello DesertScapeSucculent,

We're thrilled to receive your feedback and learn that everything is now running smoothly.

We understand that integrating two platforms can be a challenging task, and we're delighted to assist you in getting everything up and running seamlessly, ensuring you make the most out of LitCommerce.

We're always looking for ways to improve our tool, so we really appreciate your feedback. We'll be sure to pass it along to our team.

Thank you once again for choosing LitCommerce. We hope you'll continue to find satisfaction in using our tool for many years to come!

Best regards,
The LitCommerce Team

October 4, 2023

⭐️⭐️⭐️⭐️⭐️

Before discovering LitCommerce, managing multichannels for my e-commerce business was nothing short of a tightrope walk. Today, it feels like I've been handed wings!

From the very first touchpoint, it was evident that this application was a cut above the rest. Not only does it intuitively and seamlessly bring all my channels under one accessible umbrella, but it has also significantly streamlined our workflow, boosting efficiency levels to an all-time high.

However, what truly sets this application apart is the stellar team behind it. I've encountered many customer support teams over the years, but none have come close to the dedication, professionalism, and sheer enthusiasm of the LitCommerce crew. Each member has displayed an unwavering commitment to assist, walking me through each query from A to Z with commendable patience. Their proactive approach, combined with a can-do attitude, has been invaluable. It's evident that they aren’t just doing a job — they're genuinely passionate about ensuring users have a top-tier experience. Not once did I hear a "no"; instead, they continuously went above and beyond, embodying the epitome of exceptional service.

In a digital age where genuine human connection often feels like a luxury, the LitCommerce team provides a refreshing juxtaposition. I wholeheartedly recommend this application to anyone seeking to elevate their e-commerce game. With its powerful features and an unbeatable support team, you'll wonder how you ever managed without it.

Thank you, LitCommerce, for revolutionizing the way we do business!

JewelbyMelis
United States
4 months using the app
LitCommerce replied October 6, 2023

Hi there,

We are so thrilled to hear your positive feedback about our LitCommerce while running your multichannel business.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way!

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!