Reviews (393)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.

April 4, 2024

Easy to navigate, good syncing and editing options, and good support!

Picky Pick Musical Instruments & Accessories
Australia
8 months using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

January 4, 2024

Are you frustrated with multi-channel sales? We have tried every product - and they all failed with issues. LitCommerce came through and crushed my API linking, Mapping, and AMAZING Support ( thanks Rachel and team). Really the interface is easy- it does what you want, and they respond quick to issues for fast resolutions ! Michael D.M @ GarageDoorProject

GarageDoorProject
United States
4 months using the app
LitCommerce replied April 15, 2024

Hi Micheal,

We are so thrilled to hear your positive feedback about LitCommerce and that you enjoy our interface!

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are so grateful for your review and look forward to creating more pleasant experience together!

Sincerely,
The LitCommerce Team

January 9, 2024

When I found LitCommerce, I was reluctant to use them as they promised so much but thought it was not possible to deliver.

However, I thought I would try them out and have nothing but praise for them. They are so helpful and have answered any questions or issues I have had. More importantly, the application is amazing and makes everything so easy.

Keep up the good work.

SilverLegs
United Kingdom
26 days using the app
January 6, 2024

I'm using the app now for a longer time and I'm happy with my decission to move to LitCommerce solution as I was not happy with another app. Customer Service is awesome and reacting time very quick. I can definitely recomment this App!!!

Individual-3D
Germany
4 months using the app
LitCommerce replied April 15, 2024

Hi Individual-3D,

Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are so grateful for your feedback and look forward to creating more pleasant experience together!

Sincerely,
The LitCommerce Team

March 8, 2024

These guys and gals on on the ball! I had a question, typed it in and walked away from my computer. Within minutes I had answers by text, email and the original message. I was very impressed at the customer service level!!

Treasured Timbers
United States
About 1 month using the app
March 28, 2024

We were having trouble finding an integration for one of our marketplaces. Eventually we found LitCommerce and it worked so well for us that we decided to use it for all of our marketplace integrations. The support team has been very responsive in answering all of our questions, which was a key component in our decision to use this app.

ChurchGear
United States
21 days using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

June 29, 2024

great!

SkyFinds
United States
4 months using the app
January 5, 2024

Just starting to use this service and there has been some glitches and errors in the beginning but customer service has done a great job at being resourceful and helping resolve the issues I have been facing. A step by step tutorial would be useful for new users as well as different ways to sort your listings. Also, a way to auto import new listings from eBay to Shopify would be great. Overall I am satisfied and will continue to learn how to navigate & maximize use for the app.

Silverlake Pallets & Logistics
United States
5 months using the app
LitCommerce replied April 15, 2024

Hi Silverlake Pallets & Logistics,

Thank you for your feedback! We're glad our customer service team could help resolve the initial glitches. We're working on a step-by-step tutorial for new users and improving listing sorting.

Your suggestion for auto-importing listings is also noted. We're committed to enhancing your experience.

If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're always here to help.

Thanks again for choosing LitCommerce! Wishing your business more success in the future!

Best regards,
The LitCommerce Team

March 9, 2024

Assistance was, as always, fast and friendly. Quickly found solution and communicated quickly and with good detailed information on how to resolve the issue.

+++++++++++AAAA

LoneStar Music Online
United States
About 2 months using the app
March 17, 2024

Customer service is super helpful.
Always able to give us answers or guidelines on where we can find answers. Highly recommended.

TANDA
South Korea
2 months using the app