Reviews (393)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.

October 5, 2023

Great support from the team :)

Synthetic Pro Audio
United Kingdom
7 months using the app
LitCommerce replied October 26, 2023

Hi there! We are so thrilled to hear your positive feedback about LitCommerce and our customer support.

Your kind words are exactly what keep us pushing more boundaries every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

August 17, 2023

Thank you Kourtney, your help as customer service is perfect to discover the huge potential of your App ... Still learning from you a lot

Ink&Phrases
Vietnam
7 months using the app
LitCommerce replied August 24, 2023

We are so thrilled to hear your positive feedback about the LitCommerce app and our customer service. We'll surely pass it to Kourtney and the rest of our team.

More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

August 8, 2023

stock sync between stores is a complicated process, litcommerce make things easy and streamline.
their support during application is fantastic. support team is easy to communicate and patient

SKYLINE mobile accessories wholesale
Australia
6 months using the app
LitCommerce replied August 24, 2023

Hi there, we are so thrilled to know that the app LitCommerce has helped you deal with stock sync during your integration process.

Since integrating channels is a real challenge, we always try our best to make sure our customersgo through the process smoothly and get all the support they need. We are also glad to know that you find our customer support effective. We'll surely pass these kinds words to our team!

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

October 25, 2023

Best app for integration i have come across so far! Once you learn the system, listing on selling channels becomes an easy task! We are currently using this to link with ebay, etsy and amazon. Will be adding tiktok and google shopping soon. Customer service is great, they always deal with any problems in short period of time. They are always very helpful and easy to contact. Definitely recommend.

Mia Ishaaq
United Kingdom
5 months using the app
LitCommerce replied October 26, 2023

Hi,

We are so thrilled to hear your positive feedback about our integration packages and customer support. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. We'll surely pass it along the team!

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

August 18, 2023

I am super happy that Hanah helped me upload my first Amazon article since I tried with several applications and it was finally possible with her help. I am very grateful for her help, I totally recommend it.

Happy Shopper
United States
5 months using the app
LitCommerce replied August 24, 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Hanah's support to be so helpful.

Since integrating sales channels is a real challenge, we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Hanah was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

November 8, 2023

I have tried several apps and this one has worked the best for me. The support team was awesome in helping me every step of the way! Louisa & Fanny were very knowledgeable and I appreciate the quick responses to my questions & concerns!

Pure Modest Apparel
United States
5 months using the app
LitCommerce replied December 24, 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa and Fanny to be so helpful.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Please know that we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa, Fanny, and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

June 5, 2023

We tried several different sync systems to connect shopify with etsy (and others soon!).
Litcommerce worked the best, mainly because the customer service is stellar. The team there have been so helpful in explaining how things work, pointing out issues and generally being around to make things work smoothly.

Excellent service.

de Vooght
United Kingdom
5 months using the app
LitCommerce replied August 24, 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that the process of integrate Shopify with Etsy can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

March 2, 2023

Had an issue that I needed to contact support over, and Jessica managed to solve our issue within minutes. Since eBay stopped their own support, we've struggled to find a decent replacement, but Litcommerce has made selling on eBay much easier than other apps.

Hobby Ultra Ltd
United Kingdom
5 months using the app
September 21, 2023

So, I had a couple of onboarding issues, however the online support has been fabulous. All good to go now, I will continue to monitor performance now we are up and running.

Your Factory Outlet
United Kingdom
5 months using the app
LitCommerce replied October 6, 2023

Hi there,

We are so thrilled to hear your positive feedback about our customer support and the LitCommerce app!

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

November 21, 2024

5-star support. Far superior to Marketplace Connect support, CEDCommerce, and Amazon Integration Plus.

Unfortunately, we had to uninstall the app because it is not capable of syncing customer data (name, address, phone) from Amazon orders to Shopify. We were told we had to manually copy and paste the data for each order.

Nutmeg Games
United States