Reviews (323)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining multi-channel eCommerce operations across platforms like Shopify, eBay, Etsy, and Amazon. It automates inventory synchronization and order processing, enhancing efficiency and reducing errors. Merchants appreciate the user-friendly interface, bulk listing capabilities, and real-time inventory updates. The app also provides robust 24/7 customer support, with a team that is responsive and knowledgeable, often exceeding expectations.
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My recommendation would be for this app. The dashboard has been very thoughtfully designed and functions very efficiently. The live customer service is extremely impressive, providing immediate assistance and valuable advice. We are very pleased to have found this app and will be using it across a number of platforms.
I was looking for a replacement to the Shopify eBay app since it was being discontinued and decided to go with LitCommerce due to the good reviews. The support has been great during the entire transition process as I experienced a few issues. (Linking items, unknown eBay category, items not updating to eBay, inventory)
My Shopify store has about 80 items with variations but the same items that were already on eBay did not so LitCommerce was unable to link them. Ultimately I had to delete the items from eBay and then re import them via LitCommerce to get them linked which may not be an option for stores with a large amount of items however this is not the fault of LitCommerce. They do offer an All-In-One listing package where they will do all the listing of items for you if you do have a large amount.
Regardless, they stayed online for several hours across 2 days and fixed the issues on their end to ensure everything worked. Yes there are obviously some bugs but it not an easy process to integrate multiple systems as there are so many different scenarios and combinations. The fact that they are willing to fix any issues you have as soon as they can means they are committed to providing a great product and it will only get better as more users come on board and more issues are discovered and fixed.
The interface is simple and easy to use, you can request new features, support is excellent, price is on par with other apps
I have some requests to custom some features to match my business and I must say the guys at litcommerce truly go above and beyond the normal call of duty. They actually care about their clients' experiences with them. With a fantastic price, I can use this program to manage my inventory and effortlessly publish listings across various selling platforms (Etsy, eBay). I offer unique products, thus this is extremely vital.
The application and interface are simple to use and extremely clean. It has some flaws, but a very responsive development and customer service team takes care of them right away. For me, this is not a big deal when they can resolve it in manner time.
I look forward to working with LitCommerce in the future and would recommend them to anyone looking for a way to link multiple sales channels.
After searching other similar tools, I'm going to settle on LitCommerce. My store has 10,000 listings and I need a tool that "just works." As important as functionality is the support. During my trial period, I had instant full access to live chat. No leaving a message and waiting 12+ hours for a response. VERY impressive. During onboarding, all my questions and mistakes were answered and clarified. Looking forward to putting LitCommerce through it's paces.
Works excellently, a little trouble setting up but it was to be expected with this many stores/orders
Easy to use app, but most of all wonderful support whenever you have a question or need a hand with anything. Seamless integration with Shopify and eBay. I only have great things to say about LitCommerce.
I highly recommend this app, not only because of their features but for their immediate and friendly prompt chat support in any regards, THANK YOU.
I am still testing this app. It seems to be working well, there is a learning curve, but I am taking my time and getting better.
I am really however wanting to talk about the customer service. Because I feel a reputable good company means that there is good people that are there to help you. I am really impressed with the customer service I got with help making sure something was working correctlly, (Hanah) helped me a lot. I was actually really impressed because I am used to customer service people not being able to understand me or not fully understanding the issue and when I checked Hanah already understood perfectly everything I said, and there was no need for me to check.
The point is, I would choose a company that even wasn't perfect but had GREAT personable customer support, over a company that might work better, but had terrible customer support. So I will be upgrading to a paid plan soon, AND I was told you can request a refund as well. Which is comforting to know, since the paid plans allow you to test out all the features.
So this is a very legit service. With a very clean design, and actually rather simple once you get the hang of it. Thanks for all the help! And have a great day ! ;)
This is great software, easy to use and navigate. We only had 1 issue which was our single listings trying to link to an amazon multi listing. We got in touch with the litcommerce team who sorted this out for us very quickly.
After months of using this LitCommerce there are suddenly multiple issues with order integration. This has caused unbelievable hassle and even hurt our average shipping times on multiple platforms. LitCommerce staff is slow to respond and after a week of trying to resolve the issue I am still not confident they understand what the problem is.