Reviews (360)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining multi-channel e-commerce operations across platforms like Shopify, eBay, and Etsy. Key features include bulk listing, inventory synchronization, and automated order processing, which save time and improve efficiency. The app is noted for its intuitive interface and reliable performance, while the support team is praised for their responsiveness and expertise, providing 24/7 assistance.

May 17, 2024

Very good communication and support regarding questions I had. Can recommend.

Branture
Germany
LitCommerce replied May 24, 2024

Hi Branture,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our support.

We know that integrating multiple platforms can be tricky, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Thanks again for your feedback. If you have more questions, don't hesitate to reach out.

We hope you'll continue to find LitCommerce valuable for years to come.

March 14, 2023

This sync is user-friendly, and light years ahead of the others I have tested. In addition, with support, Ember has assisted with the implementation and promptly answered any questions. Could not be happier.

JLove Gallery
United States
About 10 hours using the app
July 6, 2023

I am just getting started with the LitCommerce app after trying another major integration app. I can already tell that LitCommerce is far superior, with a much more intuitive design and smoother glitch-free operation. Best of all, their customer support is the absolute best! Hanah just spent all the time we needed to get everything up and running, and was extremely knowledgeable, friendly and patient throughout the process. So far I would rate LitCommerce 10 out of 5 stars if I could!

Motor City Guitar
United States
About 9 hours using the app
LitCommerce replied August 24, 2023

Thank you so much for your kind words! We're so glad that you're satisfied with our app design and operation, and that you find Hanah's support so helpful.

Knowing platform integration can be a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Hanah was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Hanah and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come!

June 15, 2023

I was lost and an angel named Jessica helped me get back on track. Patience, Understanding, Knowledgeable, gently maneuvering me on a path I needed to go.
It could not have gone any better. Just fantastic. 5 stars is not enough credit for this individual. Thank You for everything.

All Dog Kennels
United States
About 9 hours using the app
LitCommerce replied August 24, 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that multichannel selling can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Jessica was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

December 26, 2023

Still setting up ... Has a bit of a limit on its functions. It cannot pull all the info in your settings from Shopify, so you have to input some of it again.
eBay accepted the listings without issue, once I had my setting correct.
Help was available through Chat, so that was helpful.
I'm not the best at setting up new software on my PC, so if I've managed it .. with help on the chatline ... then most people will be able to :)

Show Us Ya Slotz
Australia
About 5 hours using the app
LitCommerce replied January 2, 2024

Hi there,

Thank you so much for your feedback! We hope that you've completed all the setup, and your eBay store is running smoothly now.

Improving our tool is our top priority, so we really appreciate you sharing your thoughts. We'll be sure to pass them on to our team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

October 25, 2023

looks like they are hiring fake reviewers because this app doesnt function as it suppose to.
had to spend 5 days to explain them how it didnt work, ended up getting nothing but their poor customer service.
they dont even remove your personal information and keeping all product data even if you ask them to remove. it's very suspicious.
stay away and find other app if you are serious about business.

KIHYUN
South Korea
About 4 hours using the app
Edited November 30, 2022

I have not used this app for very long; just trying to configure it now, but I was given seven days extra for a trial, and the support is excellent!!
Ember is so friendly and helpful. Keep up the good work guys!!

leathercircle
Australia
About 3 hours using the app
January 2, 2023

I have spent so much time trying to find the right integration for my little store.

The Customer service is just so good. I am happy I can integrate my channels (Etsy and eBay Australia)

Very happy

Craftyroo
Australia
About 1 hour using the app
March 10, 2023

Jessica has been really helpful in providing a walkthrough on how to use the app. She was very patient and worked with me to set up the account according to my needs. I am excited to be able to use Litcommerce to help further my business.

Central 23
United Kingdom
41 minutes using the app
January 6, 2023

Looking for an alternative to ebay app being removed from the app store. Grabbed this only to find they don't have order sync...then what is the purpose of even offering a free plan if you can't use it for order syncing? I can list and add things to ebay all by myself. Takes longer but I really need the order syncing.

The Pink Controller
United States
13 minutes using the app