Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and synchronization with multiple marketplaces including Shopify, Amazon, eBay, and Etsy. They find the inventory sync feature especially useful for managing product listings efficiently. The app is praised for its affordability, flexible pricing, and capability to handle high SKU counts, making it suitable for all business sizes. Unique features such as order import into Shopify from marketplaces are also valued. The customer support is often commended for their quick response and professionalism. Merchants report that the app has helped save significant time and boost sales. Its mobile compatibility allows for business management on the go.

February 21, 2024

The best experience integrating channels in it, if i have any issue the support team help me in every single session.

Astro West
United States
3 months using the app
March 26, 2024

Great customer service! Really helped out alot when needed!

Levy’s Products
United States
13 days using the app
March 23, 2024

Excellent customer service!!! Extremely knowledgeable and solution orientated. We had some hiccups with changing prices between shopify and the other marketplaces. But Chloe was spot on in helping us find the right settings. Love the experience so far!!

KraftsbyLondon
United States
1 day using the app
April 22, 2024

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

Yogo
United States
3 days using the app
February 27, 2024

The app is incredible. Intuitive, powerful, adaptive. 10x better than the other apps I've tried to use to list my Shopify products on Amazon.

The customer service team behind this app is nothing short of phenomenal. From the moment I reached out with my initial queries to the final stages of setting up my listings on Amazon, the support team was there every step of the way. They were not only thorough in their explanations, ensuring I fully understood each aspect of the process, but also incredibly knowledgeable, providing insights and tips that went beyond my expectations. What stood out the most was their responsiveness; every query was met with a swift and comprehensive answer, making the whole process seamless and stress-free. It's rare to come across a team so dedicated to their customers' success. Highly recommend!

Emblem Atelier
United States
1 day using the app
February 9, 2024

Perfect app. You can publish anything and its really easy.

Styon
Germany
8 months using the app
April 2, 2024

great support, quick and easy to follow. The app has been good so far, not too confusing and easy to use.

Resilient Bunny Treats
Australia
7 days using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

March 8, 2024

Louisa was the best. She was very kind and patient. Walked my through setting up a few channels, step by step. I could not have had help with a better person. It was a pleasure

Simply A & A's
United States
2 days using the app
May 9, 2024

Excellent customer service, Hannah was very attentive and talked me through the setup step by step/ 10/10!

My Store
United Kingdom
2 days using the app
March 28, 2024

Excellent support. App synced with zero hassle to eBay. We will use this on Amazon as well when we get the account activated.

SANUSq Health - UK
United Kingdom
6 days using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team