Reviews (392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.
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amazing live support. very patient. she walked me threw every thing step by step, from linking my market places on both Esty and tik tok, and importing products, correcting sync errors, and helped me make sure that the orders where syncing to the shopify main store. I'm super impressed. highly recommend.
I have just installed and through my limited testing came up against some challenges. But Pauline from support helped me through them. Even though one I thought was challenging for my eBay templates, within 30 minutes it was resolved!! Thank you Pauline!!
I'm now moving away from my current provider for syncing my channels and will solely be using LitCommerce, absolutely brilliant!
Thank you again for the great support!
It looks to be a great App! Couple of disappointing things, but there are workarounds to get past, less to do with the app & more to do with the Amazon API. Support services via Live Chat are the best I've seen from a 3rd party app on Shopify. Overall Great!
Awesome support. Live Chat support kept asking the right questions, including screenshots, to arrive at clear understanding of the customer's request. Then provided the necessary steps to resolve the problem.
The support is awesome; very kind team and answered all of my questions thoroughly. The app is very smooth and just as advertised.
I can't say enough good things about the support team for this app. Whenever I had an issue or a question, they were always quick to respond and incredibly helpful.
Very patience excellent customer service
Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.
Having used many marketplace apps they all have their quirks. The main quirk with LitCommerce is knowing to have your Channel Settings (specific menu on each marketplace page) exactly right before you move Shopify products to your respective marketplace draft page. If you get that right, it's mostly smooth sailing. The reason I give this app 5 stars is because the software is polished, mostly intuitive, has the right functionality for almost any store and the support is first class. The other great thing about their support is how much they accommodate US time zones. I hope to be a long term customer.
Sehr schneller und kompetenter Support. Litcommerce ist schneller und letzten Endes einfach zu bedienen als viele andere Tools. Besonders praktisch und essenziell ist die Sync-Funktion mit dem Invantar, um Doppelverkäufe auf mehreren Plattformen zu vermeiden.